Facilities Admin

Kalahari Resorts & ConventionsWoodford, VA
$23 - $24Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Facilities Administrator. In this role, you will assist the Facilities Team with administrative duties and reporting, allowing them to focus on repairs, preventive maintenance, and guest satisfaction. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll play an essential role in supporting the Facilities team by ensuring work orders, documentation, and daily operations are organized and running efficiently. Your attention to detail and administrative support will help create a safe, well-maintained resort where associates can succeed and guests can enjoy an exceptional experience.

Requirements

  • High School Diploma or general education degree (GED) is required.
  • Must have at least 2 years’ experience in a hotel, resort, engineering, or maintenance facility environment.
  • At least 1-2 years of experience in an administrative/front office role is required.
  • Knowledge of computer skills such as MS Word and MS Excel is needed.
  • Must be highly organized and have a strong ability to multitask and work in a fast-paced environment.

Responsibilities

  • Become knowledgeable in all policies, procedures, standards, specifications, guidelines and training programs for the Maintenance department.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of maintenance department.
  • Work closely with the Facilities Director to ensure back-of-the-house needs are being met.
  • Keep an open line of communication with all departments and keep them posted on what is happening in the department.
  • Produce daily, weekly, and monthly reports such as Purchase Orders, Work/Repair Sheets, and Invoices in accordance with resort policies.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger. Collect accurate information and resolve conflicts.
  • Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career
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