Facilitator - HFW - Carson

Counseling and Research Associates•Carson, CA

About The Position

The Full Service Partnership - High Fidelity Wraparound (FSP-HFW) Facilitator coordinates individualized, family-driven, youth-guided, culturally responsive, and strengths-based services for children and youth with complex behavioral health needs and their families or caregivers. The Facilitator works with the child or youth and family or caregiver to identify Child and Family Team (CFT) members and leads the team in developing, implementing, monitoring, and updating the Plan of Care. The Facilitator ensures that the child’s or youth’s and family’s strengths, needs, culture, values, preferences, and natural supports guide planning and decision-making. The position provides care coordination and CFT facilitation; field-based and culturally responsive services; Plan of Care monitoring and transition planning; crisis prevention and coordination, including after-hours on-call connection responsibilities; and support for co-occurring mental health and substance use needs. The Facilitator coordinates with families, natural supports, schools, healthcare providers, child welfare, probation, regional centers, community organizations, and other systems. The role also includes accurate and timely documentation, use of Agency-approved electronic systems, compliance with applicable service and fidelity standards, participation in supervision and training, and meeting program productivity and service expectations. Services may be provided in offices, homes, schools, and community settings. The work environment is primarily office, clinical, and remote or hybrid, with community locations as operationally required. The position may involve contact with people experiencing significant behavioral health symptoms, psychiatric crises, or acute emotional distress. Scheduling and in-office attendance depend on agency policy, department requirements, and operational needs.

Requirements

Qualify as a Medi-Cal Specialty Mental Health Services (SMHS) provider.
Complete Statewide Child and Family Team Facilitation Training through an identified training resource, such as the Regional Training Academies, UC Davis Resource Center for Family-Focused Practice, or California Child Welfare Training.
Hold a valid California driver’s license, provide proof of automobile insurance, and maintain a good or acceptable driving record; driving is an essential function of the position.
Have a high school diploma or equivalent, associate degree, bachelor’s degree, master’s degree, or a combination of education and relevant experience that prepares the individual to perform the role.
Demonstrate ability to provide care coordination and lead collaborative Child and Family Team meetings.
Be able to engage children or youth, families or caregivers, natural supports, service providers, and representatives from multiple systems in family-driven and youth-guided planning.
Have knowledge of, or ability to learn, High Fidelity Wraparound principles, Full Service Partnership services, trauma-informed care, Specialty Mental Health Services, and applicable documentation requirements.
Demonstrate effective verbal and written communication, organization, facilitation, conflict resolution, problem-solving, and interpersonal skills.
Be able to work independently, manage multiple priorities, maintain accurate records, meet timelines, and respond appropriately to changing or urgent circumstances.
Be able to provide culturally responsive services and work respectfully with children or youth and families or caregivers from diverse backgrounds.
Be willing and able to complete required training, certification, coaching, and fidelity-monitoring activities.
Be able to provide services in office, home, school, and community settings and work a flexible schedule based on program and family needs.
Successfully complete required agency background checks, clearances, health screenings, and employment requirements.
Meet Agency automobile-insurance requirements when driving is an essential function.

Nice To Haves

Experience providing Wraparound, intensive care coordination, behavioral health, case management, or family-support services.
Experience facilitating Child and Family Team or multidisciplinary team meetings.
Experience supporting children or youth and families involved with multiple service systems.

Responsibilities

Work with children or youth and families or caregivers to identify and engage Child and Family Team members, including natural supports and representatives selected by the family.
Schedule, prepare for, and facilitate inclusive, organized, strengths-based CFT meetings guided by youth and family voice and choice.
Identify strengths, underlying needs, culture, values, preferences, community connections, and formal and natural supports; communicate with the CFT and use available IP-CANS ratings in planning and updates.
Lead the CFT in developing and implementing an individualized Plan of Care with defined goals, strategies, responsibilities, timelines, and expected outcomes.
Promote meaningful participation by children or youth and families or caregivers, helping them develop the knowledge, confidence, skills, and ownership to direct and manage their plan.
Coordinate with schools, healthcare providers, child welfare, probation, regional centers, community organizations, and other systems to promote continuity of care and reduce fragmented or duplicative services.
Identify barriers to engagement or progress and work with the CFT on practical, individualized solutions.
Monitor implementation and effectiveness of the Plan of Care; reconvene the CFT and modify goals, strategies, services, or supports when circumstances change or outcomes are not being achieved.
Help children or youth and families or caregivers identify and strengthen natural and community-based supports that can continue after formal services end.
Collaborate with children or youth, families or caregivers, the CFT, clinical staff, and designated responders to develop and update individualized crisis and safety plans.
Participate in crisis-response coordination within the position’s scope; follow agency procedures; maintain awareness of safety; provide prevention, de-escalation, stabilization, and post-crisis follow-up within training and scope; and promptly communicate risk changes or seek appropriate assistance.
Follow mandated-reporting requirements and complete required incident and safety reports within established timeframes.
During office hours, support assessment and crisis management, including coordinating an in-person crisis response and facilitating an involuntary psychiatric hold when an appropriately qualified professional determines it is clinically indicated.
Support after-hours crisis access by serving as a direct connection to the FSP-HFW on-call team; this connection may not be replaced by directing clients exclusively to the LACDMH ACCESS Line, 911, or a crisis hotline.
Support children and youth with co-occurring mental health and substance use conditions through integrated, developmentally appropriate, trauma-informed, family-centered care.
Within qualifications and scope, identify observable substance use concerns, overdose risks, and changes in functioning; communicate concerns to a clinician or supervisor; and assist with referrals and coordination of clinically necessary services.
Support individual or group-based interventions, harm-reduction practices, referrals to substance-use resources, appropriate responses to suspected opioid overdose, and linkage to medication-assisted treatment or other clinically necessary services as applicable.
Help children and youth identify age- and developmentally appropriate productive roles, including education, vocational, competitive employment, volunteering, and community involvement, and coordinate relevant linkages.
Maintain a safe, hazard-free workplace; comply with agency safety policies, OSHA requirements, and applicable safety regulations; and promptly report injuries, illnesses, hazards, unsafe conditions, and safety incidents.
Begin transition planning early, identify readiness indicators and sustainable supports with the CFT, and prepare children or youth and caregivers to manage the Plan of Care and support network after transition.
Complete accurate, timely, complete, and clinically relevant documentation of services, interventions, responses, progress, coordination, risk and safety concerns, referrals, linkages, and follow-up in accordance with applicable standards.
Demonstrate proficiency with the electronic health record and Agency-approved systems, including Greenspace, Eleos, iDashboards, and applicable assessment, certification, fidelity, or outcome systems.
Maintain assigned productivity, service, scheduling, outreach, and documentation expectations while prioritizing safety, access, engagement, continuity, quality, and compliance.
Provide services consistent with California High Fidelity Wraparound standards, Specialty Mental Health Services requirements, contractual obligations, and agency policies; participate in fidelity reviews, consultations, chart reviews, audits, outcome monitoring, and quality improvement.
Participate punctually in supervision, team meetings, case consultation, training, quality improvement, and program fidelity activities; seek consultation for complex presentations and matters outside the employee’s scope; and complete required training on time.
Perform other duties consistent with the scope and responsibilities of the position as assigned.