Facilitator II (Remote)

Niagara Bottling•Diamond Bar, CA

7d•$73,097 - $105,991•Remote

About The Position

The Facilitator II supports the execution of talent development and training programs established by Talent Development and Learning strategic plans. The role builds and maintains internal relationships and promotes talent and training offerings to strengthen stakeholder collaboration. Working with Learning, Talent Development, and Program Enablement partners, the Facilitator II helps deliver instructor-led and blended learning, gathers information, supports needs analysis, and contributes to continuous improvement. The position primarily facilitates onboarding, headquarters functional learning, professional skills, and ad hoc training, and may also support business process training, onboarding initiatives, change management, and other organizational learning experiences. The role makes minor content enhancements, conducts pre- and post-learning analysis, and supports learning communications and marketing. It also helps develop training materials, leads train-the-trainer sessions when needed, assesses learning needs and outcomes, and shares insights and recommendations with learning partners and stakeholders.

Requirements

At least 2 years of experience in the field or a similar environment.
At least 2 years of experience in the position.
Experience may include a combination of work experience and education.
Bachelor's degree in Education, Communications, Organizational Development, Supply Chain, or a related field; work experience within Niagara's Supply Chain may substitute for a degree.
Proficiency in adult learning methods and pedagogy.
Strong classroom and virtual facilitation skills, and the ability to select appropriate training delivery methods for the audience and topic.
Ability to understand and break down complex technical topics and clearly explain how to perform activities.
Ability to conduct pre- and post-training assessments to measure effectiveness and comprehension.
Ability to influence and provide leadership without direct authority.
Strong teamwork, internal customer service, oral and written communication, interpersonal, public speaking, storytelling, small-group coaching, and active-listening skills.
Ability to understand and convey comments and questions from others.
Analytical, problem-solving, and root-cause-analysis skills.
Change-management skills and adaptability.
Proficiency with Microsoft Office Suite, including Microsoft SharePoint.
Self-motivated and solution-driven, able to work with moderate supervision and independently deliver on commitments.
Able to remain focused under pressure in a dynamic environment, think creatively, and demonstrate business acumen.
Detail-oriented, highly organized, and able to work effectively with a diverse workforce using sound judgment.

Nice To Haves

Four years of experience in the field or a similar environment.
Four years of experience working in the position.
Two years of experience managing people or projects.
Master's degree in Education, Communications, Organizational Development, Supply Chain, Business Administration, or a related field.
ATD Master Trainer certification.
ATD Certified Professional in Learning and Performance (CPLP) certification.
ICF coaching certificate (ACC, PCC, or MCC).
Knowledge of DISC, Strengths Finder, Copilot, or Change Management.

Responsibilities

Facilitate Niagara training programs using varied instructional techniques and establish a credible, positive, accountable learning environment.
Stay current on industry trends and best practices in instructor-led facilitation.
Assist in developing training content, including presentation documents, facilitator guides, case studies, and participant guides.
Lead train-the-trainer sessions and help leaders, HR team members, technical subject matter experts, co-facilitators, and plant manufacturing staff deliver training.
Assist with learning needs assessments, using internal customer feedback and data-driven insights to identify behavioral and performance gaps.
Gather information such as turnover projections, critical-role bench strength, and learning history.
Partner with the Learning Manager to provide or execute recommended learning solutions.
Build relationships with internal clients and educate them about existing learning offerings and tools.
Gather post-session participant insights and assess engagement, satisfaction, knowledge transfer, and the overall learning experience.
Share insights and recommendations with learning partners and stakeholders to support decisions and demonstrate learning impact.
Recommend ways to remove workplace roadblocks so training can be supported and effective.
Stay informed about changes to processes and procedures related to instructor-led training, including role expectations, best practices, technical systems, and upcoming process or system changes.
Partner with instructional designers to align content with realistic business scenarios and application.
Make minor updates to facilitation materials based on learner feedback, observations, stakeholder input, and business needs.
Attend summits, training opportunities, and on- and off-site collaborations.

Benefits

Paid time off for holidays, sick time, and vacation time.
Paid parental and caregiver leaves.
Medical coverage, including virtual care options.
Dental coverage.
Vision coverage.
401(k) with company match.
Health Savings Account with company match.
Flexible Spending Accounts.
Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
Family-building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and doula reimbursements.
Income protection, including life and AD&D, short- and long-term disability, critical illness, and accident plans.
Special discount programs, including pet plans, prepaid legal services, identity theft protection, car rental, and airport parking.
Tuition reimbursement, college savings plan, and scholarship opportunities.