Facilitator II (Remote)

Niagara Bottling•Diamond Bar, CA

8d•$73,097 - $105,991•Remote

About The Position

The Facilitator II supports the execution of talent development and training programs established by Niagara’s Talent Development and Learning strategic plans. The role builds and maintains internal relationships and increases awareness of talent and training offerings to support stakeholder collaboration. Working closely with Learning, Talent Development, and Program Enablement partners, the Facilitator II delivers established instructor-led and blended learning solutions and supports information gathering, needs analysis, and continuous improvement. The position primarily facilitates onboarding, HQ Functional Learning, Professional Skills, and ad hoc training. It may also support business process training, onboarding initiatives, change management, and other organizational learning experiences. Additional work includes making minor content enhancements, conducting pre- and post-learning analysis, and supporting learning communications and marketing. The role requires effective facilitation in classroom and virtual settings, collaboration with internal clients and learning partners, and a focus on participant engagement and learning impact. This position is remote. The stated annual salary range is $73,097.24 to $105,991.01.

Requirements

At least 2 years of experience in the field or a similar environment; experience may include a combination of work experience and education.
At least 2 years of experience in the position; experience may include a combination of work experience and education.
Bachelor’s degree in Education, Communications, Organizational Development, Supply Chain, or a related field; work experience within Niagara’s Supply Chain may be accepted in lieu of a degree.
Proficiency in applying adult learning methods and pedagogy.
Strong classroom and virtual facilitation skills, and the ability to select an appropriate training delivery method for the audience and topic.
Ability to understand and break down complex technical topics and clearly communicate how to perform activities.
Ability to conduct pre- and post-training assessments to measure effectiveness and comprehension.
Ability to influence and provide leadership across the organization without direct authority.
Teamwork, respect for differing opinions, and internal customer service orientation.
Excellent oral and written communication, interpersonal, public speaking, storytelling, small-group coaching, and active listening skills.
Ability to convey and understand comments and questions from others.
Analytical thinking, problem-solving, and root cause analysis skills.
Change management and adaptability.
Proficiency with Microsoft Office Suite, including Microsoft SharePoint.
Self-motivated, solution-driven, and productive with moderate supervision.
Able to stay focused under pressure in a dynamic environment, think creatively, and work effectively with a diverse workforce using sound judgment.
Detailed, highly organized, committed, and eager to learn, with strong business acumen.

Nice To Haves

4 years of experience in the field or a similar environment; experience may include a combination of work experience and education.
4 years of experience working in the position; experience may include a combination of work experience and education.
2 years of experience managing people or projects; experience may include a combination of work experience and education.
Master’s degree in Education, Communications, Organizational Development, Supply Chain, Business Administration, or a related field.
ATD Master Trainer certification.
ATD Certified Professional in Learning and Performance (CPLP) certification.
ICF coaching certificate (ACC, PCC, or MCC).
Knowledge of DISC, Strengths Finder, Copilot, or Change Management.

Responsibilities

Facilitate Niagara training programs using varied instructional techniques and establish a credible, positive, and accountable learning environment.
Stay current on industry trends and best practices in instructor-led facilitation.
Assist in developing training content, including presentation materials, facilitator guides, case studies, and participant guides.
Lead train-the-trainer sessions to improve facilitation skills and enable leaders, HR team members, subject matter experts, and plant staff to deliver programs locally.
Assist with learning needs assessments using established Learning function processes and standards.
Use customer feedback and data-driven insights to help identify behavioral and performance gaps, and assist with gathering relevant workforce and learning data.
Partner with the Learning Manager to provide or execute recommended learning solutions.
Build and maintain relationships with internal clients and educate them about existing learning offerings and tools.
Gather participant feedback after training to assess engagement, satisfaction, knowledge transfer, and the overall learning experience.
Share insights and recommendations with learning partners and stakeholders to support decision-making and demonstrate learning impact.
Identify and recommend ways to remove workplace roadblocks so training can be supported and effective.
Stay informed about process and procedure changes related to instructor-led training, including relevant roles, practices, technical systems, and upcoming changes.
Partner with instructional designers to align content with realistic business scenarios and applications.
Make minor enhancements to facilitation materials based on learner feedback, observations, stakeholder input, and business needs.
Attend summits, training opportunities, and on- and off-site collaborations.

Benefits

Paid time off for holidays, sick time, and vacation time.
Paid parental and caregiver leaves.
Medical coverage, including virtual care options.
Dental coverage.
Vision coverage.
401(k) with company match.
Health Savings Account with company match.
Flexible Spending Accounts.
Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
Family Building Benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and Doula reimbursements.
Income protection, including Life and AD&D, short- and long-term disability, critical illness, and accident plans.
Special discount programs, including pet plans, pre-paid legal services, identity theft services, car rental, and airport parking.
Tuition reimbursement, college savings plan, and scholarship opportunities.