F135 USN/USMC Fleet Support & Services Associate Director (Onsite)

RTX•East Hartford, CT
•$157,200 - $298,800•Onsite

About The Position

The F135 Sustainment organization is seeking an experienced leader to oversee the Fleet Support & Services team responsible for supporting U.S. Navy and U.S. Marine Corps customers. The Associate Director will lead multiple teams, develop tactical and operational plans, and ensure quality and consistency in addressing customer needs. The role also includes managing complex customer agreements, addressing escalated issues, and providing regular updates to senior stakeholders. The position is onsite in East Hartford, Connecticut, with estimated travel of approximately 10–15%. The role requires U.S. citizenship and an active and existing DoD Secret clearance after day one; the candidate must be able to obtain and maintain a U.S. government-issued security clearance. The salary range is $157,200–$298,800. Hired applicants may be eligible for benefits and annual short-term and/or long-term incentive compensation, subject to the terms described in the posting.

Requirements

  • Bachelor’s degree.
  • At least 12 years of Aerospace-related experience, or an advanced degree and at least 10 years of Aerospace-related experience.
  • At least 10 years of experience in customer relationship management.
  • At least 10 years of experience leading projects and resolving complex issues creatively and analytically.
  • At least 10 years of experience in formal communication and presentation.
  • U.S. citizenship; only U.S. citizens are authorized to access information under this program/contract.
  • Ability to obtain and maintain a U.S. government-issued Secret security clearance; an active and existing clearance is required after day one.

Nice To Haves

  • Familiarity with F135 Operations and Sustainment.
  • An advanced degree in a technical or business field.
  • Active Security Clearance.

Responsibilities

  • Lead and manage multiple teams headed by Managers and/or Supervisors, ensuring alignment with Field Service objectives.
  • Develop and implement tactical and operational plans to address complex client issues and allocate manpower efficiently across multiple geographic locations.
  • Ensure deployed teams receive adequate training and qualifications to support fleet operations.
  • Support training and audit programs to ensure compliance with internal controls and operational standards.
  • Represent F135 Sustainment leadership at key customer meetings and site visits.
  • Coach and mentor employees, addressing development and performance needs while recognizing achievements.
  • Address escalated issues that could impact fleet operations and present updates and recommendations to executive leadership.
  • Manage complex customer agreements and provide regular updates to senior stakeholders.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and applicable conditions.
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