F135 USN/USMC Fleet Support & Services Associate Director (Onsite)

RTX•East Hartford, CT
•$157,200 - $298,800•Onsite

About The Position

The F135 Sustainment organization is seeking an experienced leader to oversee the Fleet Support & Services team responsible for supporting U.S. Navy and U.S. Marine Corps customers. The Associate Director leads multiple teams, develops tactical and operational plans, and ensures quality and consistency in addressing customer needs. The role manages complex customer agreements, addresses escalated issues, and provides regular updates to senior stakeholders. The position is based primarily onsite in East Hartford, Connecticut, with estimated travel of approximately 10–15%. The role requires U.S. citizenship and an active, existing DoD Secret security clearance after day one; the ability to obtain and maintain a U.S. government-issued Secret clearance is also specified. The posted annual salary range is $157,200–$298,800. Applicants may be eligible for benefits and annual short- and/or long-term incentive compensation, subject to position and business-unit conditions.

Requirements

  • Bachelor’s degree.
  • At least 12 years of aerospace-related experience, or an advanced degree and at least 10 years of aerospace-related experience.
  • At least 10 years of customer relationship management experience.
  • At least 10 years of experience leading projects and creatively and analytically resolving complex issues.
  • At least 10 years of formal communication and presentation experience.
  • U.S. citizenship.
  • Ability to obtain and maintain a U.S. government-issued Secret security clearance; an active and existing clearance is required after day one.

Nice To Haves

  • Familiarity with F135 operations and sustainment.
  • An advanced degree in a technical or business field.
  • Active security clearance.

Responsibilities

  • Lead and manage multiple teams headed by managers and/or supervisors, ensuring alignment with Field Service objectives.
  • Develop and implement tactical and operational plans to address complex client issues and allocate manpower efficiently across multiple geographic locations.
  • Ensure deployed teams receive adequate training and qualifications to support fleet operations.
  • Support training and audit programs to ensure compliance with internal controls and operational standards.
  • Represent F135 Sustainment leadership at key customer meetings and site visits.
  • Coach and mentor employees, addressing development and performance needs while recognizing achievements.
  • Address escalated issues that could impact fleet operations and present updates and recommendations to executive leadership.
  • Manage complex customer agreements and provide regular updates to senior stakeholders.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Potential annual short-term and/or long-term incentive compensation
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