F & I Sales Manager

Hello Subaru of Temecula•Temecula, CA

7d•$120,000 - $180,000

About The Position

Hello Auto Group is seeking an Automotive Sales Manager/F&I Manager for Hello Subaru of Temecula. This hands-on leadership role combines sales management, finance and insurance (F&I), and used-vehicle responsibilities. The manager owns transactions from the initial pencil through contract generation and final signature, while working directly with customers, salespeople, and managers. Client advisors present protection products and sign paperwork; the manager structures deals to support back-end products, ensure lender-compliant funding, and maintain accurate, compliant deal files. The role focuses on increasing sales volume and maximizing profit while developing the team and growing used-car sales toward the company’s 1-to-1 new-to-used goal. The manager partners with the General Manager, Sales Managers, and Used Car Manager on department strategy, trade appraisals, inventory aging, forecasting, and performance. The position also leads training, onboarding, coaching, and accountability practices. Evening and weekend availability is required; schedules are published in advance.

Requirements

At least one year of F&I experience, including contract generation, lender relationships, F&I product knowledge, and working knowledge of California deal documentation.
Proven used-car experience in appraisal, pricing, reconditioning, and inventory aging.
At least two years of experience as a Sales Manager.
Proven managerial success and strong leadership experience.
Working knowledge of California and federal sales and finance compliance, including SB 766.
Ability to structure deals across credit profiles within lender guidelines, with deep knowledge of new- and used-vehicle deal structures.
Valid California DMV salesperson license, or ability to obtain one before the start date.
High energy, technology-focused, and able to multitask while demonstrating strong communication and customer service skills.
Coachable and consistent leadership, including correcting employees privately and documenting performance fairly.
Ability to adapt to changing priorities and interruptions.
Positive attitude and ability to work effectively as part of a team.
Proficiency with computer systems, OEM-required technology, and contemporary transaction tools; listed systems include CDK, DriveCentric, vAuto, Dealertrack, and AutoFi.
Valid driver's license with an acceptable driving record.
Evening and weekend availability.

Responsibilities

Desk, approve, and structure deals according to lender guidelines, review each pencil, and generate contracts.
Work directly with customers, salespeople, and managers on deals.
Structure transactions to support back-end products while maintaining deal integrity and ensuring deals fund and hold gross.
Own the accuracy and compliance of executed deal documents, audit deal files weekly, and ensure legal and regulatory compliance.
Drive funding speed toward targets of three days for new vehicles and five days for used vehicles.
Build positive relationships with lenders and customers.
Lead daily save-a-deal meetings and weekly floor training based on observed needs.
Lead structured sales onboarding through the first 90 days.
Hold weekly one-on-ones with each client advisor, using performance numbers, and create action plans for underperforming staff.
Apply standards consistently and document performance fairly.
Coach the team on trade conversations and used-vehicle presentation, supporting the 1-to-1 new-to-used sales goal.
Approve trade numbers against a retail strategy in partnership with the Used Car Manager and support the 30/60/90-day used-vehicle aging policy.
Review daily operating reports and department financial statements, track sales pace, forecast, and execute department strategy with the General Manager.
Hold the team accountable for lead response and follow-up in DriveCentric.
Protect the integrity of manufacturer surveys and retail delivery reporting.
Support company initiatives and handle other assigned duties and projects.