F&B Supervisor

Loews Hotels • Rosemont, IL

12d • $29 - $29

About The Position

The Food and Beverage Supervisor leads a team across dining and beverage outlets to deliver exceptional guest experiences and ensure smooth, efficient operations. The role oversees service quality, food presentation, guest satisfaction, staffing, training, scheduling, inventory, and compliance with health and safety standards. The supervisor also coordinates with kitchen staff and assists with events, banquets, and private functions. The position pays $29.00 per hour. Benefits are subject to eligibility and may vary by position.

Requirements

• At least one year of food and beverage experience.
• Thorough understanding of food and beverage techniques, service standards, and sanitation regulations.
• Strong organizational, communication, and leadership skills, including the ability to motivate teams.
• Proficiency in Microsoft Office and familiarity with POS systems and basic financial reporting.
• Ability to lift and carry food service trays weighing 35 pounds or more.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

Nice To Haves

• Prior leadership or supervisory experience.
• High school diploma or equivalent.

Responsibilities

• Oversee daily operations of assigned food and beverage outlets or shifts to ensure efficiency.
• Monitor service quality, food presentation, and guest satisfaction.
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Assist with planning and managing special events, banquets, and private functions.
• Greet guests, respond to inquiries, and resolve complaints promptly and professionally.
• Gather and analyze guest feedback and suggest improvements.
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads.
• Conduct pre-shift meetings to communicate priorities, updates, and promotions.
• Support recruitment, onboarding, and training of new team members.
• Provide ongoing coaching and feedback to maintain service excellence.
• Monitor inventory and stock levels and coordinate purchases to meet operational needs.
• Track sales, control waste, and implement portion control to optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Maintain regular attendance in accordance with standards.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits and retirement benefits.
• Paid sick days, vacation, holidays, and paid bereavement.
• Training and development opportunities and career growth.
• Pet insurance and pet bereavement.
• Complimentary parking.
• Complimentary meals in the Team Member Café while working.
• Complimentary use of the fitness center.
• Team Member hotel rates, discounts, and other perks.
• Community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED