F&B Shift Supervisor-Full Time

Main Street Station Casino Brewery Hotel•Las Vegas, NV

About The Position

Responsible for the day-to-day operations of assigned food and beverage outlets and personnel. The supervisor ensures compliance with established service standards and provides prompt, courteous service to guests. The role monitors compliance with company policies and procedures and applicable safety, health, liquor, and other regulations, as well as outlet budgets, costs, labor, and financial performance. The supervisor handles personnel matters and resolves guest complaints, and assists the Director with department budget goals and objectives.

Requirements

  • Must be at least 21 years of age.
  • Must have excellent customer service and communication skills.
  • Must be able to stand and walk for extended periods throughout a shift.
  • Must be able to lift or maneuver up to 25 pounds.
  • Must be able to obtain and maintain necessary licenses and/or certifications.

Nice To Haves

  • One year of restaurant management experience preferred.

Responsibilities

  • Oversee the day-to-day operations of assigned food and beverage outlets and personnel.
  • Ensure compliance with service standards and provide prompt, courteous service to guests.
  • Monitor and enforce company policies and procedures and applicable safety, health, and liquor regulations.
  • Monitor outlet budgets, costs, and labor.
  • Handle personnel-related matters, including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging employees.
  • Resolve guest complaints appropriately and in a timely manner.
  • Assist the Director with budget goals and objectives and monitor department financial aspects.
  • Represent the Food and Beverage Department in internal and external employee-related matters.
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