F&B Shift Supervisor-Full Time

Boyd Gaming•Las Vegas, NV

About The Position

Responsible for the day-to-day operations of assigned food and beverage outlets and personnel. Ensures compliance with established service standards and that guests receive prompt and courteous service. Monitors and enforces compliance with company policies and procedures and applicable safety and health code regulations. Monitors budgets, costs, and labor for assigned outlets.

Requirements

  • Must be at least 21 years of age.
  • Must have excellent customer service and communication skills.
  • Must be able to stand and walk for extended periods throughout the shift.
  • Must be able to lift or maneuver up to 25 pounds.
  • Must be able to obtain and maintain any necessary licenses and certifications.

Nice To Haves

  • One year of restaurant management experience preferred.

Responsibilities

  • Monitor and oversee assigned outlets to ensure compliance with company standards, policies, procedures, and applicable federal, state, and local liquor, health, and safety regulations.
  • Handle personnel-related matters, including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging employees.
  • Ensure prompt and courteous customer service and resolve guest complaints appropriately and in a timely manner.
  • Assist the Director with budget goals and objectives and monitor the department’s financial aspects.
  • Represent the Food and Beverage Department in internal and external employee-related matters.
  • Monitor budgets, costs, and labor to maintain assigned outlets.
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