F&B Supervisor

Blue Lake Casino•Blue Lake, CA

12d•$43,732 - $56,852

About The Position

The F&B Supervisor assists the Director and other management with food and beverage operations, including supervision, planning, reporting, and assessing people and goals. The role develops and maintains policies and procedures to promote consistency across food and beverage facilities in vendor relations, operations, ordering, inventory, and pricing. It also assists with menu design, pricing, portions, and presentation; analyzes and implements strategic plans for food and beverage services; and oversees the entire F&B operation during an assigned shift. The position typically supervises approximately 20 Team Members and exercises supervisory responsibilities under organizational policies and applicable laws. It also supports a safe, professional, respectful, and enjoyable environment for casino guests and Team Members.

Requirements

Must be at least 21 years of age.
Minimum of three years of food and beverage supervisory experience with knowledge of restaurant, bar, fine dining, buffet, banquet, and facilities operations, or an equivalent combination of education, training, and experience.
Knowledge of state and county sanitation procedures and HACCP policies.
Maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
Complete Responsible Beverage Service training and become a certified responsible-alcohol-service trainer within two months of employment; maintain a valid certificate thereafter.
Possess and maintain a valid Food Handlers Permit, such as ServSafe.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagrammed instructions using common-sense understanding and solve problems involving several concrete variables in standardized situations.
Demonstrated project management, customer service, delegation, leadership, planning and organizing, professionalism, dependability, and initiative skills.
Ability to commit to long hours when necessary to reach goals.
Physical ability to stand, walk, use hands, reach, talk or hear, and taste or smell regularly; occasionally climb or balance, stoop, kneel, crouch, or crawl; and occasionally lift or move up to 50 pounds.
Vision abilities include close, distance, and color vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree in Hospitality, Restaurant Management, or a closely related field.

Responsibilities

Assist in developing annual department budgets and staffing needs.
Oversee scheduling and supervision of food and beverage personnel.
Plan and communicate upcoming special events to the department.
Ensure health standards and cleanliness procedures are consistently maintained.
Maintain cooperative relationships among F&B Team Members and with other departments, supervisors, and managers.
Oversee completion of closing checklists and report incomplete checklists to the F&B Manager.
Report product shortages and outages.
Ensure food leaving the kitchen meets quality control standards.
Carry out operational policies and procedures.
Direct supervisors and Team Members to provide efficient service in a clean, hazard-free environment.
Conduct evaluations and take delegated disciplinary action, up to and including termination.
Remain current on the facility disaster plan and respond appropriately.
Comply with casino policies and procedures applicable to the position.
Provide ongoing staff recognition and motivation.
Oversee, improve, and monitor training effectiveness.
Handle customer and Team Member complaints as necessary.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
Maintain a professional departmental, company, and community reputation.
Provide a safe work environment by following safety guidelines, identifying potential hazards, and reporting them for resolution.
Enforce departmental performance standards, policies, and procedures, and maintain consistent, regular attendance.
Interview, hire, train, assign, and direct Team Members; appraise performance; reward and discipline staff; and address complaints and resolve problems.
Perform other duties as assigned by management.