F&B Supervisor

Historic Boone Tavern Hotel & Restaurant•Berea, KY

About The Position

The F&B Supervisor safely and efficiently provides excellent customer service and helps ensure guests have a positive dining experience that encourages loyalty and recommendations. The supervisor is expected to proactively engage guests, identify their needs, and support the team in delivering attentive service. The role is part of Olympia Hospitality, a values-driven organization focused on collaboration, integrity, employee well-being, and professional growth.

Requirements

  • Leadership, problem-solving, and basic computer skills.
  • Ability to share knowledge and teach others to perform tasks.
  • High level of customer service and effective communication with guests and team members.
  • Ability to follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.
  • Must be of legal age to serve alcohol.
  • High school diploma or equivalent work experience.

Nice To Haves

  • Server experience.
  • Supervisory experience.

Responsibilities

  • Provide safe, efficient, and excellent customer service.
  • Engage with guests proactively to identify and address their needs.
  • Help create a dining experience that encourages guests to return and recommend the business.
  • Share knowledge and teach team members how to perform tasks.
  • Communicate effectively with guests and team members.
  • Follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.

Benefits

  • Employer contribution of up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • 401(k) plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • Short-term disability with 50% shared cost.
  • Option to purchase additional employee-paid life insurance.
  • Robust paid time off plan.
  • Seven paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network and recovery-friendly workplace.
  • Exclusive hotel travel discounts.
  • Additional benefits may be available depending on property location.
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