F&B Leader In Development

Omni Hotels & Spas•Pittsburgh, PA

About The Position

The Food and Beverage Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Food and Beverage LID works 40 hours each week within the department and spends 10 hours completing Learning Commitments throughout the training property. These projects teach general hotel operations and the details and functions of the division, and each commitment includes resources and evaluation criteria. The role involves responsibility for assigned shifts and assisting with overall department management and supervision. The LID meets weekly with the Division Head, monthly with the Director of Human Resources, and bi-monthly with a corporate mentor. The position is slated to start for college graduates in June 2027.

Requirements

  • An Associate’s degree or higher is required.
  • Previous Food and Beverage experience is preferred.
  • Must be willing to work 47.5–50 hours per week with a flexible schedule.
  • Strong interpersonal skills and a customer-service-oriented, sincere, helpful, caring, and friendly personality.
  • Projects enthusiasm, professionalism, and a positive attitude at all times.
  • Pays precise attention to detail, order, and cleanliness.
  • Outstanding written and verbal communication skills.
  • Able to adapt to a fast-paced, constantly changing environment and dynamic work schedule.
  • Willingness to relocate upon completion of the program to ensure timely promotion to a management role.

Nice To Haves

  • Hospitality Management degree preferred.
  • Previous Food and Beverage experience preferred.

Responsibilities

  • Take responsibility for assigned shifts and assist with overall management and supervision of the department.
  • Complete the dining room environmental checklist.
  • Spot-check liquor pars and order daily supplies.
  • Hold pre-meal meetings and follow up on established training steps.
  • Handle guest comments and complaints, ensure guest satisfaction, communicate with guests, and receive feedback.
  • Remain on the floor during peak hours.
  • Examine food preparation and beverage presentation.
  • Maintain the condition of the dining room, restaurants, and room service.
  • Assist the manager with scheduling, weekly payroll, and weekly and monthly forecasting.
  • Participate in interviewing new employees as needed.
  • Monitor food and liquor requisitions and food waste.
  • Check bar controls, including shot-glass use, red lining, and ensuring bottles are totally empty daily.
  • Meet with the Division Head weekly, the Director of Human Resources monthly, and a corporate mentor bi-monthly.
  • Complete Learning Commitments throughout the training property.
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