F&B Leader In Development

Omni Hotels & Resorts•Pittsburgh, PA

About The Position

The Food and Beverage Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Food and Beverage LID spends 40 hours each week working within the department and 10 hours completing Learning Commitments throughout the training property. These commitments are projects that introduce LIDs to general hotel operations and the details and functions of their division, and each provides resources and evaluation criteria. The role assists with food and beverage department management and supervision, guest service, dining room and beverage operations, staff training, and administrative tasks. The position is slated to start for college graduates in June 2027. Candidates must be willing to relocate upon completion of the program to support timely promotion to a management role.

Requirements

  • An Associate’s degree or higher is required.
  • Must be willing to work 47.5–50 hours per week on a flexible schedule.
  • Strong interpersonal skills and a customer-service-oriented, sincere, helpful, caring, and friendly personality.
  • Projects enthusiasm, professionalism, and a positive attitude at all times.
  • Pays precise attention to detail, order, and cleanliness.
  • Outstanding written and verbal communication skills.
  • Ability to adapt in a fast-paced, constantly changing environment and dynamic work schedule.
  • Willingness to relocate upon completion of the program to ensure timely promotion to a management role.

Nice To Haves

  • A degree in Hospitality Management is preferred.
  • Previous Food and Beverage experience is preferred.

Responsibilities

  • Take responsibility for an assigned shift and assist with overall management.
  • Assist in supervising the department as outlined in the manager’s job description.
  • Complete the dining room environmental checklist.
  • Spot-check liquor pars and order daily supplies.
  • Hold pre-meal meetings and follow up on established training steps.
  • Handle guest comments and complaints, ensure guest satisfaction, communicate with guests, and receive feedback.
  • Stay on the floor during peak hours.
  • Examine food preparation and beverage presentation.
  • Maintain the condition of the dining room, restaurants, and room service.
  • Assist the manager with scheduling, weekly payroll, and weekly and monthly forecasting.
  • Participate in interviewing new employees as needed.
  • Monitor food and liquor requisitions and food waste.
  • Check bar controls, including shot glass use, red lining, and bottles that are totally empty each day.
  • Meet weekly with the Division Head, monthly with the Director of Human Resources, and bi-monthly with the corporate mentor.
  • Complete Learning Commitments throughout the training property.
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