J1 - F&B Host Greeter

Omni Hotels & Spas•Champions Gate, FL

About The Position

The F&B Host Greeter ensures that guests are greeted and seated in a friendly and courteous manner, following appropriate procedures and Omni Standards. The role supports restaurant operations by managing guest arrivals, providing information, and responding to guest needs.

Requirements

  • At least 1 year of related job experience.
  • Attention to detail, speed, and accuracy.
  • Demonstrate personal ownership of tasks and follow through to achieve required results.
  • Maintain a calm, organized approach in all situations.
  • Able to lift up to 20 pounds.
  • Able to be on your feet for up to eight hours.

Responsibilities

  • Answer phone calls.
  • Seat guests.
  • Control heavy volume at the restaurant entrance.
  • Maintain knowledge of the hotel property.
  • Inform guests about buffets.
  • Attend to and anticipate guests’ needs.
  • Become familiar with the menu.
  • Greet guests.
  • Know the daily specials.
  • Maintain cleanliness of the work area at all times.
  • Work cohesively with hotel staff as part of a team.
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