F&B Attendant - Condado Ocean Club

The Condado Collection • San Juan, PR

1d

About The Position

The F&B Attendant at Condado Ocean Club provides food and beverage service in a restaurant setting, welcoming guests and anticipating and addressing their service needs. The role includes taking and serving orders, maintaining service areas, completing cashier and closing duties, and ensuring guests receive accurate information about menu items. The attendant follows restaurant service, quality, safety, and security standards and works collaboratively with the team to deliver hospitality.

Requirements

• Hospitality-oriented.
• Previous experience as an attendant or in a similar role in a restaurant or bar in the hospitality industry.
• Ability to handle difficult situations effectively.
• Ability to work quickly and efficiently, especially under pressure.
• Ability to lift up to 25 pounds.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Fully bilingual in Spanish and English.

Responsibilities

• Welcome and acknowledge guests according to restaurant standards, anticipating and addressing their service needs.
• Serve food and beverage orders to guests.
• Complete designated cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
• Anticipate and communicate replenishment needs.
• Know and follow the Steps of Service.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete closing duties.
• Set up and maintain the cleanliness and condition of the service area and restaurant.
• Ensure adherence to quality expectations and standards.
• Check the assigned station before opening for clean tables and chairs and proper tabletop setup.
• Have necessary equipment available, such as a tray, pen, and corkscrew.
• Know menu items, including garnishes, contents, and preparation methods, and answer guest questions clearly and concisely.
• Follow company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a supervisor.
• Complete safety training and certifications.
• Develop and maintain positive working relationships and support the team in reaching common goals.
• Maintain a clean and professional uniform and personal appearance and protect confidential proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Benefits

• 401(k)
• Employer contribution to 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed