F&B Assistant Manager

Alterra•Olympic Valley, CA
•$23 - $29

About The Position

The F&B Assistant Manager contributes to Palisades Tahoe’s success by assisting the manager with execution and oversight of restaurant and outlet operations. The role supervises activities and assists employees as directed by the manager. Multiple venues are available across both sides of the resort, and the position has a 10-month flex schedule. The assistant manager helps lead employees and supports supervisory activities including interviewing, hiring, training, assigning and directing work, appraising performance, addressing complaints, and resolving problems. The role also helps ensure compliance with labor laws, company policies, safety standards, health and food regulations, and customer-service expectations. Additional duties include maintaining clean facilities, assisting with menu planning, managing food inventory and stocking, standardizing procedures, and helping employees perform their duties.

Requirements

  • At least 18 years of age.
  • High school diploma or GED.
  • Three years of experience in F&B operations, including knowledge of service standards, experience in a resort facility, and high-volume production operation-related experience or training; an equivalent combination of education and experience is also accepted.
  • Two years of management experience.
  • Current driver's license and a clean driving record.
  • Effective written and verbal communication across all levels of the organization.
  • Excellent organizational and problem-solving skills, with the ability to handle multiple tasks.
  • Ability to establish and maintain effective working relationships and interact with others.
  • Working knowledge of computers, including MS Office (Word, Excel, Outlook, and Access), and a POS system.
  • Ability to lead and direct employees and serve customers under intense conditions.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Assist in managing a team of employees.
  • Assist with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
  • Comply with Federal and California labor law throughout payroll and employment processes, as well as with company policies and procedures.
  • Enforce safety standards in accordance with company policies and procedures.
  • Ensure customers and employees are treated courteously, safely, and efficiently.
  • Maintain clean and orderly food and beverage facilities and ensure compliance with health, food, and CFRA regulations.
  • Assist with menu planning.
  • Manage inventory and stocking of food items.
  • Issue written and oral instructions.
  • Study and standardize procedures to improve subordinate efficiency.
  • Perform or assist subordinates in performing duties.

Benefits

  • Free skiing and riding privileges at 16 resorts, including Palisades Tahoe, Mammoth Mountain, Steamboat, and Solitude.
  • Generous discounts on outdoor gear and apparel.
  • 401(k) plan with company match.
  • Free lift tickets and 50% off lift tickets.
  • 25%–50% discount at Food & Beverage locations at Olympic Valley and Alpine.
  • 30% discount at Palisades Tahoe-operated retail stores, including The North Face and Oakley.
  • Employee Assistance Program (EAP).
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