Rosin Eyecare - Eyecare Sales Associate

EssilorLuxottica Group • Chicago, IL

2d • $17 - $24 • Onsite

About The Position

The Eyecare Sales Associate supports the practice by delivering an excellent patient experience when patients select eyewear and other products, helping establish the practice as a premier destination for vision needs in the community. The role involves welcoming patients, understanding their needs, explaining product features and benefits, and assisting with eyewear fitting and prescription lens placement. Associates also handle sales and patient information through practice systems, support product pickup, and help maintain an attractive, organized practice environment. The position includes tailored professional development opportunities.

Requirements

• High school graduate or equivalent.
• Strong customer service skills.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology such as point-of-sale systems, patient record systems, or other software applications.
• Willingness to embrace new technology and change.
• Strong communication and listening skills.

Nice To Haves

• Eyecare experience.
• Sales experience.

Responsibilities

• Greet patients warmly and respond promptly to their service needs.
• Explore patients’ needs and priorities and connect them with practice offerings, including eye exams.
• Ask clarifying questions, attend to details, and consult with an Optician when needed.
• Explain product features and benefits using appropriate tools and maintain strong product knowledge.
• Anticipate problems, identify underlying causes, and work toward long-term solutions.
• Manage multiple tasks and prioritize work effectively.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Set delivery expectations, communicate pickup timing, seek feedback and referrals, and thank patients.
• Work toward goals and competencies.
• Operate the point-of-sale system and accurately enter patient information; create and process sales transactions when required.
• Present, celebrate, and educate patients at product pickup.
• Keep displays and inventory clean, attractive, and organized; protect company assets.
• Inform management of potential safety opportunities.
• Meet attendance and daily timekeeping requirements and follow company policies and procedures.
• Sell while standing 80%–100% of the time.
• Maintain the required dress code.
• Perform other duties as assigned by the Practice Manager or as business needs require.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.
• Tailored professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED