External Manager In Training (MIT)

Circle K Stores•Cape Coral, FL

1d•Onsite

About The Position

The External Manager In Training role prepares the employee to perform Store Manager duties. The position oversees store employees and site operations, including staffing, training, customer service, store presentation, safety, communication, organization, and financial performance. The role requires working with minimal direction and supervision while maintaining an effective manager, supervisor, and leader presence. The work is performed primarily indoors, with outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally encounter cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. This job description may change periodically as required by business necessity.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback.
Train employees to meet company standards for customer service, site image, and marketing execution.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive proper and timely communications; hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits.
Perform other duties assigned or delegated by the supervisor.
Complete outdoor tasks as needed, including cleaning parking lots and gas pumps and taking out garbage.