External Manager in Training

Circle K•Berwyn, IL

22d•$21 - $21•Onsite

About The Position

The External Manager in Training supports store operations and prepares to perform the duties of a Store Manager. The role involves leading and supervising employees, maintaining customer service and store standards, managing site relationships, training and developing staff, coordinating communication and planning, and overseeing financial performance. The position is based at 6405 W Roosevelt Rd, Berwyn, Illinois 60402, and offers flexible availability. The hiring range is $20.50 to $20.75. The work is performed primarily indoors, though the employee must work outside at times to clean parking lots and gas pumps and take out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer and occasional noise. The employee is expected to work with minimal direction and supervision and to serve as an effective manager, supervisor, and leader.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use a site computer, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees while ensuring excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Promote safety awareness and train employees on safety procedures.
Ensure employees receive proper communication in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and duties as assigned or delegated by a supervisor.