External Manager in Training 1861

Circle K•San Antonio, TX

19d•Onsite

About The Position

The External Manager in Training is responsible for supervising and managing store operations and employees. The role includes recruiting, hiring, training, scheduling, and evaluating employees; maintaining customer service, store presentation, safety, and merchandising standards; managing supplier and community relationships; and overseeing reports, inventory, cash, sales, expenses, budgeting, and profitability. The position works with a minimum of direction and supervision and may perform other duties assigned or delegated by a supervisor. Work is performed primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in a walk-in cooler or freezer and occasional noise.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the conditions described.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and to act as an effective manager, supervisor, and leader.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare ongoing, timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive proper communication in a timely manner, and hold periodic ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop specific action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.