External Manager In Training

Circle K Stores•Goodyear, AZ

21d•Onsite

About The Position

The External Manager In Training role prepares the employee to perform Store Manager responsibilities. The role includes hiring, training, scheduling, supervising, and supporting employees; maintaining site standards and customer service; managing supplier and community relationships; coordinating communication and employee development; organizing site operations and records; and analyzing sales, expenses, budgets, and merchandise margins to maximize sales and net profits. The employee safeguards money received and disbursed and works with a minimum of direction and supervision. Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while overseeing work in a walk-in cooler or freezer, as well as occasional noise. Availability is flexible across days, evenings, overnights, and weekends.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties, responsibilities, and working conditions described for the role.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills necessary to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and act as an effective manager, supervisor, and leader.
Ability to perform work primarily indoors and occasional outdoor duties, and to tolerate occasional cold temperatures and noise.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, adequately stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within Company guidelines to support customer service and site image.
Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers, promote excellent customer service, and resolve customer complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive timely communication and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.