External Manager in Training

Circle K•Bloomingdale, IL

22d•$19 - $19•Onsite

About The Position

The External Manager in Training role supports store management and is expected to perform the general qualifications, duties, and responsibilities described for a Store Manager. The position involves leading and managing employees, maintaining site standards, supporting customer service and supplier relationships, training and developing staff, organizing store operations, and managing financial performance. The role works with a minimum of direction and supervision and requires effective management, supervisory, and leadership skills. Work is performed primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically as required by business necessity.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties and working in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.
Ability to work outside as needed and tolerate occasional cold temperature extremes and noise.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image within the neighboring community.
Prepare timely written performance appraisals for employees and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive proper communication in a timely manner and establish ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop specific action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Supervise employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.