External Manager in Training

Circle K • Lady Lake, FL

160d • Onsite

About The Position

The External Manager in Training position is responsible for overseeing store operations, including leadership, customer service, financial management, and employee development. This role involves direct supervision of staff, ensuring the store is clean, stocked, and well-organized, and maintaining positive relationships with suppliers and the community. The position requires a flexible schedule and the ability to perform various essential duties to meet company standards and objectives.

Requirements

• High school diploma or equivalent.
• 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials.
• Ability to supervise and manage the functions of CSR, LSR, and SA roles.
• Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms.
• A valid driver's license and dependable transportation.
• Ability to have open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions.
• Ability to work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to be exposed to cold or warm temperature extremes.
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead.
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist.
• Ability to grasp, reach and manipulate objects with hands for entire shift.
• Ability to push/pull with arms up to a force of 20 pounds.
• Able to reach overhead for objects.
• Ability to bend and twist at waist.
• Ability to communicate orally.
• Ability to operate a cash register and/or computer keyboard.
• Ability to stoop, kneel, squat, bend, push, and pull.
• Ability to work alone.
• Ability to stand and/or walk for an entire shift.
• May require climbing a ladder to store and retrieve materials or place and remove signs.

Nice To Haves

• Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of 2 or more full-time employees.
• Recruit, hire, and train employees, ensuring excellent customer service.
• Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to meet business needs.
• Implement non-discriminatory management skills in hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints professionally.
• Provide regular and predictable onsite attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare and deliver timely performance appraisals and feedback.
• Train all employees on customer service, store image, marketing execution, safety procedures, and cash awareness.
• Ensure employees complete all required training in a timely manner.
• Develop communication strategies to ensure employees receive timely information.
• Establish periodic communication meetings with store employees and the District Manager.
• Evaluate and develop action plans to meet store objectives.
• Organize and maintain all store files and manuals.
• Ensure required and requested reports are completed accurately and timely.
• Ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure required employment-related posters and signs are accessible.
• Analyze daily sales and expense information to maximize sales and profits.
• Budget and forecast P&L lines, and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform financial analysis to maximize sales and net profits.
• Notify District Manager of any sales, cash, inventory, or operating discrepancies.

Benefits

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED