Export Supervisor

Yusen Logistics•Grapevine, TX

11d

About The Position

The Export Supervisor oversees Export Agents and manages processes supporting customers’ export needs. The role ensures cost-effective export operations and timely service by applying knowledge of applicable laws, regulations, governing agencies, procedures, audits, programs, and practices. The supervisor oversees daily export activities, supports customer requirements, ensures accurate and timely processing, and maintains compliance, security, and recordkeeping standards.

Requirements

High school diploma or GED.
Three to five years of export experience in the freight forwarding industry.
Excellent customer service skills and the ability to acquire extensive knowledge while working with a variety of people.
Strong organizational and time-management skills.
Ability to organize and manage multiple priorities.
Prior training and experience handling hazardous goods.
Knowledge of export administration regulations and TSA, IATA, HAZMAT, and ITAR regulations.
Ability to read, analyze, and interpret verbal and written requests and directions.
Ability to compose clear and concise letters, memos, emails, and other written documentation.
Ability to present oneself in a cooperative and professional manner when meeting internal and external customers and vendors.

Nice To Haves

Prior supervisory experience.

Responsibilities

Supervise Export Agents by prioritizing work, determining schedules, assigning daily tasks, and establishing or adjusting procedures to meet changing demands and maintain efficiency.
Supervise and assist with daily export activities, including consolidating shipments, recommending transportation modes, obtaining carrier rates and space, reviewing customer volumes, and ensuring transactions are processed accurately and on time.
Monitor communications with assigned customers, respond to requirements and concerns, and resolve issues that interfere with timely product delivery.
Perform routine audits and close files, verify rate accuracy and compliance and recordkeeping requirements, institute corrective action, and ensure errors are resolved.
Manage licensed shipments and special accounts, ensuring shipments comply with applicable regulations.
Implement and follow government-required and local security measures.

Benefits

Medical, dental, and vision coverage beginning the first of the month following the start date.
401(k) with company match.
Standard 10 days of PTO.
Eligibility for a bonus plan.
Seven paid holidays.
Eligibility for overtime pay, if applicable.
Flexible spending accounts.
Life and accidental death and dismemberment insurance.
Short- and long-term disability.
Tuition assistance program.
Commuter benefits.
Vacation.