Expo Food Runner (Silk Road Asian Bistro)

Westgate Resorts•Las Vegas, NV

9d•$23•Onsite

About The Position

This position is for Silk Road Asian Bistro. The Expo Food Runner will assist the outlet staff in setting up and preparing for business, maintaining cleanliness and sanitation, and managing stock and inventory. The role involves expediting and building food orders, and delivering them to guests, ensuring guest satisfaction through superior service.

Requirements

Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance.
Ability to relate to all levels of management, guests and employees in verbal/written form.
Ability to read, write, speak and understand the English language to comprehend product labeling instructions to enable the safe application of products and processes.
Ability to read, write, speak and understand the English language in case of emergency situations and to read caution and/or safety notices.
Ability to read, write, speak and understand the English language to complete production requirements and communicate with other employees.
Ability to organize/prioritize work, meet deadlines, work with minimal supervision and multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another.
Ability to deal with a number of problems requiring initiative and good judgment.
Ability to read, write, speak and understand the English language to understand written/verbal requests from management, guests and employees.
Listen and respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information.
Ability to grasp, bend, lift and/or carry 50 lbs., or otherwise move good weighing a maximum of 400 lbs..
Ability to stand, move and work throughout the area and property including walking up to 10 miles, climbing stairs and riding elevators.
Social skills as demonstrated by the ability to deal with internal/external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve problems and concerns.
Social skills as demonstrated by the ability to listen and respond to employee or management inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedures.
Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information within hotel guidelines.
Ability to perform duties within hot, normal and cold temperature ranges.
Work in confined spaces and awkward positions, requiring crouching, kneeling, stooping and reaching overhead equipment and supplies for period of time.
Sufficient manual dexterity of hand in order to handle kitchen supplies.
Good working knowledge of accepted standards of sanitation.
Ability to maintain attendance in conformance with standards.

Nice To Haves

Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Responsibilities

Assist outlet with all preparations and setting up of the outlet.
Maintain proper levels of outlet supplies.
Ensure guest satisfaction through superior guest service.
Expedite and build food orders, deliver food orders.
Perform all assigned side work to include replenishing condiments and restocking shelves with supplies.
Check station, before, during and after shift for proper set-up and cleanliness.
Maintain inventory of supplies needed to perform job function.
Keep workstation neat and orderly, and perform general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to standards.