Expo/Busser- Squatters Pubs Sugarhouse

Salt Lake Brewing CO LC•Salt Lake City, UT

9d•Onsite

About The Position

This position is responsible for the execution and accurate, timely and hospitable delivery of menu items while managing and maintaining server and expeditor areas in the kitchen. Completes final plating and dressing of all menu items. Ensures that all menu item preparation, plating, and presentations upholds brand standards. Ensures that the customer’s experience is of the highest quality through a warm, caring, and sincere approach in meeting the needs of each customer and employee.

Requirements

Knowledge in the liquor laws and works in compliance with those laws.
Ability to speak clearly and listen attentively to guests and other employees.
Ability to read and write to facilitate communication.
Ability to work days, nights, weekends, and holidays.
Ability to be reliable and available to work scheduled shifts to ensure floor coverage.
Ability to work independently, as well as part of a team.
Skill in strong organization and multi-tasking responsibilities remaining calm under pressure.
Must have the physical and mental strength and endurance to be able to perform duties, in at times extreme environments, as well as the ability to handle stressors of the position in operational and administrative situations.
Required to frequently lift and move 50 pounds.
Expected to stand, sit, walk, climb, balance, stoop, kneel, crouch, crawl, bend, talk, hear, taste, smell, see, and operate objects, tools, and controls.
High School Diploma or GED Required
Current Food Handler’s Permit
Current Alcohol Certification
1 Year minimum experience
21 years or older

Responsibilities

Ensure that all brand standards regarding quality, food preparation, presentation, food safety and timeliness are upheld at all times without exception.
Liaises and supports positive communication between kitchen and service staff even during high-volume business times.
Able to prioritize and execute strong time management skills during high-volume and high-pressure workplace environments.
Extend friendliness, warmth and hospitality to all guests and staff members at all times.
Responsible for coordinating efforts of both the restaurant and kitchen personnel to provide a dining experience that exceeds guest's expectations.
Ensure expeditor station is setup at beginning of shift and clean and well stocked at shift end.
Engage with the guest to help them feel welcome and attended to.
Demonstrate product knowledge and use salesmanship skills in answering customer’s questions and making recommendations regarding: Menu and daily food specials, Promotional and/or special programs, Company beer selections, specials and their varying qualities while demonstrating the ability to make recommendations based on guest tastes and preferences.
Observe diners to ensure that guests are satisfied with the food and service, inform service staff of additional requests or potentials concerns.
Ensure all menu items, sauces and condiments are properly accounted for prior to delivery to guest.
Performs all assigned side work.
Perpetually stocks expeditor station throughout beginning, during and end of shift.
Demonstrates leadership and teamwork while working respectfully with all team members.
Communicate clearly while demonstrating willingness to help all team members.
Provide safe workplace environment for all staff members.
Provide harassment free workplace of all staff members.
Protect consumer health with strict adherence to all sanitary and safe food handling mandates and practices.
Performs other related duties as required or assigned.