Expo and Food Runner-Adobe FT

JDM GOLF LLC•Phoenix, AZ

11d•$16 - $16•Onsite

About The Position

The Expo and Food Runner works under general supervision to maintain a smooth workflow between the kitchen and tables, helping make service faster and better and enhancing the Adobe Clubhouse’s food and beverage quality and reputation. The role supports breakfast, lunch, dinner, and banquet events at the Adobe Clubhouse at the Arizona Biltmore Golf Club in Phoenix, Arizona. The employee is expected to model the organization’s core values by cultivating a positive work environment, using time efficiently, communicating effectively with management, coworkers, and guests, remaining flexible, acting with integrity, arriving prepared and on time, and following procedures and regulations while reporting issues to management. The position requires regular attendance and may involve additional hours and work on weekends or holidays based on business needs. The role primarily works indoors and outdoors and may involve extreme temperatures, moderate noise, interruptions, unpredictable situations, and time pressures. Regular use of a point-of-sale terminal and extensive repetitive hand and wrist motions are required. The employee may use golf carts and must have a valid driver’s license. The job is classified as OSHA Category I because it may involve a high risk of direct contact with blood and bodily fluids, including while responding to kitchen burns, accidents, or injuries.

Requirements

High school diploma or GED, or close to completion.
Previous busser experience required.
Knowledge of workflow between the front of house and back of house.
Understanding of restaurant health and safety rules.
Outstanding coordination and multitasking abilities.
Strong interpersonal skills; friendly, approachable, and attentive service.
Strong attention to detail and time-management skills.
Ability to collaborate with kitchen staff, bartenders, and other restaurant staff.
Strong communication skills, including effective listening.
Ability to stay organized while managing multiple orders.
Flexibility and adaptability to changes in workflow, menu items, and staffing.
Ability to remain calm during peak hours or challenging guest interactions.
Demonstrated working knowledge of food-handling regulations.
Ability to use a point-of-sale (POS) system and the company’s employee self-service human resources/payroll database.
Valid driver’s license, as the position may use golf carts.
Unexpired Arizona food and liquor certifications.
Must meet age requirements to handle and serve alcoholic beverages and be at least 19 years old.
Regular attendance; additional hours, including weekends, may be required regularly.
Ability to manage and prioritize multiple competing tasks and seek supervisory assistance when appropriate.
Ability to talk and hear; regularly stand, walk, handle or feel objects, tools, or controls, and reach with hands and arms.
Ability to frequently lift and/or move 25 to 50 pounds.
Close vision, ability to adjust focus, and manual dexterity with eye-hand coordination.
Ability to accurately hear information conveyed to guests and members and work effectively in areas with ambient noise.

Nice To Haves

Proven experience as a food expeditor is preferred.

Responsibilities

Ensure the efficient flow of orders from servers to the kitchen.
Ensure orders are prepared with the correct priority.
Assist with the final preparation of dishes.
Check dishes before delivery for accuracy, presentation, and temperature.
Deliver orders to maintain fast service.
Remove obstacles in service, food preparation lines, or dishwashing.
Inspect the premises against quality and sanitation standards and assist with cleaning.
Transfer important information between kitchen and wait staff, including customer requests.
Handle customer complaints to preserve the restaurant’s reputation.
Work at banquet events when scheduled.
Participate in pre-shift meetings, taste tests, and training.
Follow safety standards and use appropriate safety equipment.
Follow good personal hygiene guidelines.
Perform other duties as assigned.