Food Runner - FT

Westin Las Vegas • Las Vegas, NV

6d

About The Position

The Food Runner provides high-quality service to guests while maintaining cleanliness and sanitation standards throughout operating hours. The role includes keeping work areas stocked, maintaining clean and properly set tables, assisting with pre-bussing and guest requests, handling soiled dishes and linens, and completing opening, closing, and cleaning duties. The Food Runner also answers phone calls, supports coworkers, attends required meetings and training, and performs other duties requested by management.

Requirements

• High school diploma or equivalent; hotel or related-field experience is preferred.
• Must communicate effectively, verbally and in writing, with employees and guests at all levels.
• Must be able to listen to, understand, and clarify concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to understand and apply complex information and data from various sources.
• Must be able to maintain confidentiality.
• Must be able to stand throughout the entire shift.
• Must be able to perform heavy work: exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

• Hotel or related-field experience.

Responsibilities

• Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Keep work areas clean and properly stocked for the current meal period.
• Keep tables clean and properly set according to property-specific standards.
• Break down trays of soiled dishes and linen in the dishroom according to established standards.
• Assist with pre-bussing tables and promptly resolve guest requests.
• Complete daily opening and closing duties and cleaning according to the established side-work checklist.
• Answer the phone attentively, courteously, and efficiently.
• Assist fellow employees as needed throughout the shift.
• Attend required hotel meetings and training.
• Maintain regular attendance, personal appearance, grooming, and the required uniform and nametag.
• Comply with hotel standards and regulations to support safe and efficient operations.
• Support productivity, identify problem areas, and assist with implementing solutions.
• Handle problems by anticipating, preventing, identifying, and resolving them as necessary.
• Cross-train in other hotel-related areas and maintain confidentiality of information.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED