Food Runner

Heritage Hotels & Resorts•Albuquerque, NM

11d

About The Position

Heritage Hotels & Resorts is seeking a reliable, service-driven Food Runner to support dining operations. The role delivers food promptly and accurately while upholding standards for presentation, sanitation, safety, and guest service. Attention to detail, speed, and teamwork contribute to smooth service and a positive dining experience. The Food Runner maintains a professional, positive approach with guests and coworkers; coordinates with the kitchen and service staff; and helps keep the dining area and work area clean and organized. The role also follows company safety, security, uniform, grooming, and confidentiality policies and performs other duties consistent with the position as needed at the property. The position is part-time. Compensation is $10.50–$11.50 per hour.

Requirements

High school diploma or equivalent experience or training.
Excellent verbal communication and customer service skills.
Strong attention to detail and a sense of urgency.
Ability to multitask in fast-paced environments.
Ability to work collaboratively as part of a team.
Strong work ethic and positive attitude.
Current New Mexico Food Handler Certification, or ability to obtain it upon hire.
Ability to stand for extended periods in a humid kitchen and dining environment.
Ability to frequently lift, push, pull, and carry more than 30 pounds.

Responsibilities

Maintain a positive and professional approach with coworkers and guests.
Deliver food orders from the kitchen to tables promptly and accurately.
Comply with nutrition, sanitation, and safety standards.
Maintain cleanliness and professional presentation of the dining area.
Maintain table settings by delivering courses, replenishing utensils, and staying alert to beverage needs.
Assist servers and the kitchen team to ensure smooth service flow.
Communicate clearly with kitchen and service staff about order status and guest needs.
Support service operations during peak business periods.
Respond promptly and professionally to guest requests and concerns.
Follow company safety and security policies and procedures.
Maintain a clean, organized work area and a professional appearance in compliance with uniform and grooming standards.
Protect company assets and maintain confidentiality of proprietary client and guest information.
Perform other duties consistent with the functions of the position as needed at the property.