Expert Field Service Technician

Xylem•Midland, TX

5d•$32 - $36•Onsite

About The Position

The Expert Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with advanced and complex systems, proactively troubleshoots systems, works with mechanical, electrical, and diesel equipment, conducts preventative maintenance and manages parts inventory, and anticipates and corrects safety issues related to both Company- and Customer-owned equipment. This position involves direct customer interaction and may require work across multiple systems, locations, and customers.

Requirements

3–7 years of technical work experience.

Nice To Haves

Previous technical work experience preferred.

Responsibilities

Create and maintain a safe working environment and culture within the organization.
Take care of company property.
Demonstrate a high-impact culture through innovation, accountability, and empowerment.
Function effectively in a team environment.
Work with little to no supervision.
Work independently and demonstrate the ability to lead, coach, guide, and motivate others.
Some Travel Required
Completion of Driver Application for Employment.
Motor Vehicle Report (MVR).
Completion of required forms
Ability to obtain all required customer clearances (TWIC, DISA, etc.).
Ability to obtain a DOT Medical Card.
Clean driving record.
Electrical, mechanical, diesel, and/or fusion experience depending on business unit.
Ability to work independently without direct supervision and provide coaching and training to junior-level technicians.
Strong technical knowledge.
Experience with Microsoft Office applications and smart devices.
Strong customer service skills.
Demonstrates critical thinking and troubleshooting abilities.
Ability to synthesize technical information and communicate it clearly.
Ability to derive insight from customer experiences to produce outcomes and solve problems in novel and unexpected situations.