Experienced Industrial Door Technician
About The Position
Vortex Doors is seeking an experienced commercial door technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves varied service calls at customer sites and requires safe, efficient field work, strong mechanical aptitude, problem-solving skills, attention to detail, and a commitment to quality workmanship. The technician diagnoses door-related problems, installs and configures hardware and access-control components, ensures work meets safety and building-code requirements, communicates with customers about repairs and cost-effective solutions, and maintains service records. Welding training is available for technicians interested in learning. Vortex provides ongoing training in commercial and retail door openings, hardware, storefront glazing, automatic doors, dock equipment, and hollow-metal doors and frames. The position offers career advancement opportunities, a strong safety culture, and a fast-paced, results-oriented work environment.
Requirements
- High school diploma or equivalent.
- At least 3 years of experience in the commercial door service industry.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform mathematical calculations involving fractions and read a tape measure accurately.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Physical ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
- Interpersonal skills to relate to customers and solve issues.
- Excellent communication skills and ability to collaborate with others under varied conditions.
- Excellent problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliable and self-motivated.
- Ability to drive a company vehicle and possess a valid driver's license.
- Must pass a drug test, background check, and motor vehicle check.
- Must be able to work some overtime and on-call hours.
Nice To Haves
- Commercial or industrial door experience is required for eligibility for the hiring bonus.
- Willingness to learn welding; training is available.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure locks, handles, closers, low-voltage components, and access-control systems.
- Ensure installed doors meet applicable safety and building-code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical issues with doors efficiently.
- Communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
Benefits
- Comprehensive health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Use of a company-provided vehicle for customer service visits.
- Industry-best training and continued learning classes.
- Career advancement opportunities.
- Recognitions and rewards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
