Experienced Industrial Door Technician

Vortex Industries.•Phoenix, AZ

3d•Onsite

About The Position

Vortex Doors is seeking an experienced commercial door technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves varied service calls at customer sites and requires safe, efficient field work, strong mechanical aptitude, attention to detail, troubleshooting ability, and a commitment to quality workmanship. The technician provides customer service, explains repair processes, and recommends cost-effective solutions. Welding training is available for employees interested in learning. The position is full-time, with shifts available during business hours of 7:00 AM to 5:30 PM, Monday through Friday. Some overtime and on-call hours are required. The job is fast-paced and results-oriented, and ongoing training is provided. Candidates must be able to drive a company vehicle and have a valid driver’s license. Employment is conditional on passing drug, background, and motor vehicle checks.

Requirements

At least 4 years of experience in the commercial door service industry.
High school diploma or equivalent.
Excellent mechanical and technical skills.
Ability to move items weighing 50 pounds or more.
Ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
Interpersonal skills to relate to customers and resolve issues.
Excellent communication skills and ability to collaborate under varied conditions.
Strong problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment.
Ability to be persuasive with customers when necessary.
Attention to detail and commitment to quality workmanship.
Reliability and self-motivation.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
Knowledge of safety regulations and adherence to safety protocols.
Computer knowledge.
Ability to drive a company vehicle and possession of a valid driver’s license.
Ability to work some overtime and on-call hours.
Must pass a drug test, background check, and motor vehicle check.

Nice To Haves

AAADM certification.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
Install and configure locks, handles, closers, low-voltage equipment, and access control systems.
Ensure installed doors meet applicable safety and building code requirements.
Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
Communicate with customers and offer cost-effective solutions.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently.
Perform quality checks on installations and repairs to ensure they meet company standards.
Follow safety protocols while performing field work.