Experienced Door Installation Technician - Chicago
About The Position
Vortex Doors is hiring an experienced commercial door technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The technician will respond to customer sites, diagnose problems, complete work safely and efficiently, and provide quality workmanship and customer service. The role offers ongoing training, including instruction in welding for interested employees, and opportunities for career advancement and industry certifications. The work is full-time, with shifts available between 7:00 AM and 5:30 PM, Monday through Friday. Employees must be able to work some overtime and on-call hours. The position is fast-paced and results-oriented, requires driving a company vehicle, and is subject to drug, background, and motor vehicle checks.
Requirements
- At least 3 years of commercial door service industry experience; commercial or industrial door experience is required.
- High school diploma or equivalent.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more; continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
- Interpersonal skills to relate to customers and resolve issues.
- Excellent communication, problem-solving, and troubleshooting skills, including the ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliable and self-motivated.
- Ability to perform calculations involving fractions and accurately read a tape measure.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Ability to drive a company vehicle and possess a valid driver's license.
- Must pass a drug test, background check, and motor vehicle check.
- Must be able to work some overtime and on-call hours.
Nice To Haves
- AAADM certification.
- Willingness to learn welding.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure locks, handles, closers, low-voltage equipment, and access control systems.
- Ensure installed doors meet safety and building code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical door issues efficiently, communicating cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
- Work safely and efficiently at customer sites.
Benefits
- Comprehensive pay
- Health benefits
- 401(k) match
- 8 company-paid holidays
- Vacation/sick program
- Company-provided uniform
- Company-provided tools
- Annual boot allowance
- Use of a company-provided vehicle for customer service visits
- Industry-best training and continued learning classes
- Career advancement opportunities
- Industry certification options
- Recognitions and rewards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
