2027 Intern - Experience Researcher
About The Position
As an Experience Research Intern on Adobe's Workplace Digital Experiences team, you will research how Adobe sales and customer-facing teams use workplace technology, tools, and spaces to serve customers. You will lead a UX research project with teams around the world, including international markets, and translate findings into personas and needs that help leaders make investment decisions. The team designs and operates technology supporting collaboration, including meeting spaces, customer briefing centers, and Lab82, Adobe's workplace experimentation program. Interns will be co-located hybrid, working between their assigned office and home; managers and their organizations determine office attendance frequency based on team priorities.
Requirements
- Be currently enrolled full time and pursuing a bachelor's or master's degree in Human-Computer Interaction, Information Science, Cognitive Science, Psychology, Anthropology, Design, or a related field, with an expected graduation date between December 2027 and June 2028.
- Be able to participate in a full-time internship between May and September.
- Have experience with qualitative research methods such as interviews, contextual inquiry, and synthesis through coursework, projects, or internships.
- Have experience creating journey maps, personas, or similar research outputs.
- Be familiar with survey design and basic quantitative analysis.
- Have clear writing and speaking skills, including the ability to turn research into stories that help people make decisions.
- Be curious and comfortable working through open-ended problems with people across teams.
- Have an interest in using AI tools to plan, analyze, and share research.
Responsibilities
- Plan and lead a research study, from developing research questions and recruiting participants through presenting a final readout to leaders across Technology Services and Sales.
- Conduct interviews, observation sessions, and a survey with sellers, solution consultants, and teams that host customers.
- Partner with a data analyst to compare participant feedback with usage and service data.
- Create journey maps and personas, then develop a prioritized list of opportunities, including concepts to test in Lab82.
- Use Qualtrics, Miro, AI tools, and Adobe products to plan, analyze, and share research.
Benefits
- Comprehensive benefits programs
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What This Job Offers
Job Type
Full-time
Career Level
Intern
