Experience Coordinator / Front Desk Receptionist
About The Position
Absolute Dental is hiring a friendly, organized, and customer-focused Experience Coordinator / Front Desk Receptionist to support daily office operations and provide patients with a positive, seamless experience. As the welcoming face of the office, this person assists patients and team members in a fast-paced dental environment. The role is presented as an entry-level opportunity for someone interested in developing a long-term career in healthcare or dentistry. The position involves frequent interaction with patients, coordination with clinical and administrative teams, and handling confidential patient information. The schedule may vary according to the office location and operational needs, with flexibility to support evenings or weekends and openness to rotating between office locations when needed. Absolute Dental describes its offices as modern and its team environment as collaborative and supportive, with opportunities for training, development, and career advancement.
Requirements
- Strong customer service experience in reception, retail, hospitality, or similar roles.
- Excellent verbal and written communication skills.
- Basic administrative skills, including scheduling, data entry, and phone handling.
- Proficiency in Microsoft Office.
- Strong organization, attention to detail, and multitasking abilities.
- Professional, dependable, and team-oriented mindset.
- Friendly, outgoing, and patient-focused; eager to learn and grow in the dental field; comfortable in a fast-paced environment with frequent patient interaction; reliable, adaptable, and a strong team player.
- Flexibility to support varying schedules, including evenings or weekends based on office needs.
- Openness to rotating between office locations when needed.
Nice To Haves
- Experience with Dentrix or similar systems.
- Previous dental or healthcare experience; preferred but not required.
Responsibilities
- Greet and assist patients with a warm, professional attitude.
- Answer multi-line phone systems and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Perform data entry and maintain accurate patient records.
- Manage emails and front office communication.
- Coordinate with clinical and administrative teams to support smooth patient flow.
- Handle confidential patient information professionally and carefully.
Benefits
- Opportunities for training, development, and career advancement.
- Collaborative and supportive team environment.
- Modern offices focused on exceptional patient care.
- Company emphasis on employee growth and success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
