Experience Associate

RTCA • Sumner, WA

11d • $24 - $26 • Onsite

About The Position

The Experience Associate supports a positive, engaging, and consistent employee experience across all RTCA divisions while strengthening the company’s employer brand and public presence. Reporting to the Director of Human Resources, the role coordinates employee engagement events, manages approved social media content, develops employer-branding materials, and creates internal communications and announcements. It also provides support to HR and, occasionally, Accounting.

The position serves all RTCA divisions. The Associate plans events and executes them in person at their local division, then provides clear, ready-to-use plans to local HR representatives so events can be delivered consistently at other sites. Working with HR, Operations, Quality, Manufacturing Engineering, and site leaders, the Associate gathers stories, photos, and updates, maintains schedules, and ensures communications are approved and protect customer, proprietary, and export-controlled information. The role requires independent work with minimal supervision in a fast-paced and sometimes ambiguous environment, using sound judgment, initiative, follow-through, and approved AI tools where appropriate.

This is a full-time, onsite position based at RTCA’s Sumner, Washington location, with travel between RTCA sites as needed. The role supports employee engagement and feedback programs; social media and recruiting content; candidate experience and onboarding; internal communications and signage; employer branding; compliance and brand protection; and tracking and reporting. The position requires a “US Person” as defined by 22 C.F.R. § 120.15 to meet Export Control compliance requirements.

Requirements

• High school diploma or equivalent.
• Strong written and verbal communication skills.
• Strong organizational and time-management skills, with attention to detail.
• Demonstrated ability to work independently with minimal supervision, handle ambiguity, exercise sound judgment and critical thinking, and solve problems.
• Self-starter who takes initiative, follows through, and is comfortable reaching out to leadership for information or approval.
• Experience planning or coordinating events or activities in work, school, or community settings, including managing details, timelines, and a budget.
• Experience using AI tools for design or content creation, such as Canva AI, Microsoft Copilot, or ChatGPT.
• Interest in creating written and visual content for different audiences.
• Ability to build positive relationships with employees, candidates, supervisors, and leadership.
• Working knowledge of Microsoft Office and common digital communication tools.
• Willingness to learn and use AI tools to create content efficiently.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to take direction from more than one leader and manage competing priorities.
• Ability to travel between RTCA sites as needed.
• Must meet the Export Control definition of a “US Person” under 22 C.F.R. § 120.15.

Nice To Haves

• One or more years of experience in HR, recruiting coordination, communications, social media, marketing, events, or administrative support.
• Experience posting to Facebook and Instagram business accounts.
• Experience with newsletters, social media content, or branded materials.
• Familiarity with Canva, Adobe Creative Cloud, or similar content tools.
• Experience in manufacturing, aerospace, or another technical environment.
• Associate degree or coursework in Human Resources, Communications, Marketing, Business Administration, or a related field.

Responsibilities

• Coordinate employee recognition programs, appreciation events, service anniversaries, milestone celebrations, and company activities across all sites.
• Plan engagement events, including themes, timelines, supplies, vendor orders, shipping and delivery schedules, budgets, and setup plans.
• Execute events in person at the Associate’s local division, including setup, day-of coordination, and cleanup.
• Provide local HR representatives at other divisions with event instructions and communications; follow up to confirm readiness and gather feedback.
• Maintain consistent event quality across divisions while accommodating site-specific needs such as shift schedules.
• Research and recommend creative, affordable event ideas, supplies, and vendors, and present options for leadership approval.
• Support engagement initiatives, surveys, listening sessions, and stay interviews; schedule activities, communicate with participants, compile results, and share recurring feedback themes with the Director of HR and Chief Transformation Officer.
• Post approved content to RTCA’s Facebook and Instagram accounts, maintain the social media content calendar, draft posts and captions for review, and monitor comments and messages for appropriate routing.
• Capture and gather photos, short videos, and stories for employee spotlights, recruiting, new-hire welcomes, promotions, events, anniversaries, and community involvement.
• Track basic social media measures, including reach, engagement, followers, and recruiting inquiries.
• Prepare new-hire goodie bags and welcome materials, support welcome activities, and gather feedback to improve onboarding.
• Assist with onsite interview scheduling, candidate communications, interview logistics, HR administrative tasks, special projects, and occasional Accounting support.
• Gather updates from HR, Operations, Quality, Manufacturing Engineering, and other departments for employee communications across divisions.
• Draft, design, and distribute approved internal communications, including HR updates, operations and quality information, achievements, employee news, events, and the company newsletter.
• Prepare and post internal announcements, event reminders, HR information, flyers, and signage; keep physical and digital communication boards current, accurate, and on-brand.
• Maintain communication and editorial calendars to ensure content is distributed on time at every site.
• Apply RTCA logos, colors, templates, and messaging consistently across recruiting materials, newsletters, social media, and employee communications.
• Prepare branded materials for onboarding, career fairs, recruiting campaigns, recognition, and community events; collect employee stories and testimonials; and support career fairs, technical-school and apprenticeship partnerships, and community events.
• Promote approved job openings and maintain an organized library of approved brand assets, templates, and photographs; coordinate with printing, photography, or design vendors as directed.
• Follow company policies for employee privacy, photography, social media, intellectual property, information security, public communications, and releases.
• Protect proprietary, customer, technical, production, export-controlled, restricted, and confidential information; consult appropriate personnel when unsure and use AI tools only in accordance with company guidelines.
• Maintain experience calendars, event schedules, budget tracking, and communication records for all sites.
• Compile reports on event participation, event spending, communication reach, and social media results.
• Manage multiple tasks and deadlines while maintaining accuracy, confidentiality, and quality; perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance coverage.
• Choice of medical plan options, including a no-cost employee-only coverage plan.
• HSA-eligible health plan with employer contributions.
• Basic and supplemental life insurance.
• Long-term disability coverage.
• 401(k) plan with up to a 6% QACA company match.
• Paid time off, including vacation, sick time, and nine paid company holidays.
• Shift differentials for applicable off-shifts.
• Discretionary bonus programs based on position and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED