Customer Experience Associate

Weis Markets•Montgomery, PA

1d•Onsite

About The Position

The Customer Experience Associate supports customer checkout and front-end operations. The associate greets customers, answers questions, helps resolve concerns, operates scanning equipment and a cash register, and completes checkout procedures accurately and efficiently. Responsibilities also include maintaining cash security and accounting procedures, following store and legal guidelines for tobacco and alcohol sales, staying informed about weekly ads and store layout, and keeping the department clean and sanitary. The associate cooperates with coworkers and supervisors, works to improve job performance, uses company-provided personal protective equipment, and may assist in other departments. This position has no supervisory responsibilities. Weis Markets is an Equal Opportunity Employer and may provide reasonable accommodations to applicants with disabilities as required by applicable law.

Requirements

Completed or working toward a High School Diploma or General Education Degree (GED).
No prior experience required.
Ability to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

Smile, greet customers, answer their questions, and promptly and professionally help resolve concerns.
Follow company policies for customer checkout to support customer satisfaction.
Operate front-end scanning equipment and a cash register.
Complete checkout procedures, including efficiently bagging merchandise and placing it in the customer’s cart.
Maintain transaction accuracy, charge customers for all items, and collect appropriate funds, including cash, checks, electronic payments, and coupons.
Follow cash drawer security and accounting procedures to avoid overages and shortages.
Follow store and legal guidelines regarding sales of tobacco and alcohol.
Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
Maintain department sanitation; follow cleaning schedules and guidelines so work areas, equipment, counters, and display cases are clean and meet health and OSHA requirements.
Dispose of trash properly.
Cooperate with coworkers and supervisors to support smooth department and store operations.
Continuously improve job performance.
Use company-provided personal protective equipment, including applicable cut-resistant gloves, safety cutters, and company-sponsored footwear.
Assist in other departments when called upon.