Expediter

Village-inn•Rio Rancho, NM

About The Position

The Expediter sets the pace and flow of the kitchen, ensuring each table’s orders are completed together, on time, according to specifications, and delivered promptly. The role oversees final preparation and quality control, serving as the main liaison between servers and cooks. The Expediter also supports plating and delivery of secondary items, maintains adequate stock and a clean, safe work area, and follows food-safety, sanitation, appearance, and service standards. The position requires successful completion of the company’s training program, including videos, on-the-job checklists, and written quizzes. Applicants must be at least 16 and meet applicable state age or labor requirements. Employees under 18 may not operate, clean, adjust, or touch a slicer or mixer.

Requirements

Must be at least 16 years old and meet any applicable state age or labor requirements.
Applicants under 18 may not operate, clean, adjust, or touch a slicer or mixer.
Must be able to follow menu specifications, recipes, directions, and food tickets.
Must be able to maintain an organized and sanitary work area.
Must be able to work in a fast-paced, high-pressure, customer-responsive environment.
Must be able to work as part of a team and communicate with coworkers and management.
Must use sound judgment in day-to-day decisions consistent with company vision, values, and culture.
Must successfully complete the required training program, including videos, on-the-job checklists, and written quizzes.

Responsibilities

Ensure all food orders are accurate, complete, prepared within time standards, and delivered to guests promptly.
Assist with and manage the final preparation of food and dishes.
Inspect and oversee dishes before they leave the kitchen, ensuring quality, presentation, and specifications meet company, food-safety, and health-department standards.
Serve as the main liaison between servers and cooks.
Assist servers with plating and delivery of secondary items, including beverages, soup, salads, and desserts.
Communicate courteously and respectfully with management, coworkers, and guests, including during peak hours.
Follow safe food-handling, sanitation, and health-department procedures.
Maintain adequate stock of items needed to perform job functions.
Maintain a clean and safe work area.
Meet company appearance, grooming, and security standards, including wearing a pressed shirt, clean pants, non-slip shoes, and a name tag.
Perform other assigned duties.
Assist in cleaning activities.