About The Position

The Executive Team Leader GM & Grocery leads General Merchandise, Food & Beverage, and applicable food service and fulfillment operations. The role supports a consistent guest experience by ensuring products are in stock, fresh, food safe, accurately priced and signed, while managing workload, inventory accuracy, presentation, replenishment, and promotional processes. The leader drives sales and profitability, builds a guest-focused culture, and develops a team of hourly team members and leaders through coaching, training, talent planning, and performance management. The position requires a schedule aligned with guest and business needs, including early morning, evening, overnight, weekend, and holiday work. It also involves accessing all areas of the building, safely handling merchandise, operating cash registers, and climbing ladders.

Requirements

  • Four-year degree or equivalent experience.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible schedule and regular attendance, including nights, weekends, and holidays.

Responsibilities

  • Drive total store sales and understand how departments and team performance contribute to store profitability.
  • Manage Food & Beverage, applicable food service, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for General Merchandise areas.
  • Manage a team of operations-focused experts, and lead applicable pick, pack, and ship fulfillment work.
  • Plan and complete scheduled workload to keep the store guest-ready; conduct regular team check-ins to ensure tasks are completed.
  • Manage GM backroom and sales floor areas, review reporting, identify gaps, and develop plans to resolve them.
  • Oversee GM Team Leaders’ workload planning, including transitions, revisions, and sales plans.
  • Lead fulfillment teams to fulfill orders accurately and efficiently and meet guest promise times.
  • Promote food safety by training, validating, and coaching the team on food safety standards and cleaning routines.
  • Lead efficient operations that support the sales culture.
  • Oversee Food & Beverage Team Leader workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Create a guest-focused culture that prioritizes guest experience and achieves store sales goals.
  • Assess competition and use guest insights and feedback to strengthen the business and become a destination of choice.
  • Ensure products are in stock, fresh, available, food safe, and accurately priced and signed, with minimal disruption to guests.
  • Assess GM and Food & Beverage backroom and sales floor areas; review food standards and reporting, identify gaps, and plan corrective action.
  • Plan, lead, and follow up on organizational and operational change; anticipate changes in store trends.
  • Develop, coach, and train team members; establish expectations and accountability; manage performance; anticipate staffing needs; plan talent; and recruit for short- and long-term needs.
  • Provide service and a shopping experience that meets guest needs.
  • Model ethical conduct, safety, and compliance; lead the team to do the same and hold others accountable.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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