About The Position

The Executive Team Leader GM & Grocery leads General Merchandise and Food & Beverage operations to provide guests with a consistent, efficient, and welcoming shopping experience. The role oversees inbound and outbound operations, replenishment, inventory accuracy, presentation, pricing, promotional signing, food services where applicable, and fulfillment activities. The leader drives store sales and profitability, ensures products are in stock, fresh, food safe, accurately priced, and available, and uses reporting and guest insights to identify opportunities and address operational gaps. This position leads and develops teams of hourly team members and leaders. It includes planning workloads, setting expectations, recruiting and talent planning, coaching and training, managing performance, and leading organizational and operational change. The role requires a flexible schedule aligned with guest and business needs, including early mornings, evenings, overnight shifts, weekends, and holidays. It also involves key-carrier responsibilities, following safety and security processes, and responding to store needs such as emergencies and regulatory visits.

Requirements

  • A four-year degree or equivalent experience.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Strong interpersonal and communication skills.
  • Strong business acumen.
  • Comfort dealing with ambiguity.
  • Ability to manage conflict, lead, and hold others accountable.
  • Ability to relate well to and interact with all levels of the organization.
  • Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
  • Ability to learn and adapt to current technology needs.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Ability to accurately handle cash register operations.
  • Ability to climb up and down ladders.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Drive total store sales and understand how assigned departments and teams contribute to sales growth and profitability.
  • Manage Food & Beverage, food services where applicable, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for General Merchandise areas.
  • Manage teams focused on operations, accuracy, and efficiency.
  • Lead pick, pack, and ship fulfillment work where applicable, ensuring orders are fulfilled accurately and on time.
  • Plan and use workload tools to complete scheduled work and keep the store guest ready.
  • Conduct regular team check-ins to ensure tasks and workload are completed.
  • Manage General Merchandise backroom and sales-floor areas; review reporting, identify gaps, and develop plans to resolve them.
  • Oversee General Merchandise Team Leaders’ workload planning, including transitions, revisions, and sales plans.
  • Lead the Fulfillment team to drive fulfillment sales and meet guest promise times.
  • Promote food safety by training, validating, and coaching the team on food safety standards and cleaning routines.
  • Lead efficient operations that support the sales culture.
  • Oversee Food & Beverage Team Leaders’ workload planning, including transitions, revisions, sales plans, sampling, and promotions.
  • Create a guest-focused culture and deliver store sales goals and a strong guest experience.
  • Assess competitors and use guest insights and feedback to support business objectives.
  • Ensure products are in stock, fresh, available, food safe, accurately priced, and signed, with minimal disruption to guests.
  • Assess General Merchandise and Food & Beverage backroom and sales-floor areas; review food standards and reporting, identify priorities and gaps, and develop resolution plans.
  • Plan, lead, and follow up on organizational and operational changes; anticipate changes in store trends.
  • Develop, coach, and train team members; establish clear expectations and accountability; manage performance; anticipate staffing needs; plan talent; and recruit for short- and long-term needs.
  • Provide service and a shopping experience that meets guest needs.
  • Demonstrate ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • As a key carrier, follow safe and secure training and processes.
  • Address store needs, including emergencies and regulatory visits.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive medical, vision, dental, and life insurance benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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