Executive Receptionist

SPS-North America•New York, NY

12h•Onsite

About The Position

SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency. The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services. The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events. In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience.

Requirements

High School Diploma or equivalent
1–3 years of experience in reception, concierge, hospitality, or administrative roles
Strong verbal and written communication skills
Proficiency with Microsoft Office Suite and ability to learn workplace technology systems
Strong organizational and time-management skills
Ability to multitask and prioritize responsibilities efficiently
Professional appearance and adherence to company policies

Nice To Haves

Experience working in a corporate office or workplace services environment
Experience supporting hospitality or meeting coordination

Responsibilities

Provide 5-star customer service to employees, visitors, and clients
Answer incoming telephone calls and route callers to the appropriate department
Greet visitors, log them into the visitor system, and ensure NDA compliance
Activate temporary employee badges and manage access cards
Escalate security concerns when necessary
Maintain a clean, professional, and organized reception area
Train backup personnel on reception procedures and policies
Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms
Assist with meeting room setups and breakdowns for onsite meetings and events
Coordinate catering and hospitality support for meetings and conferences
Maintain cleanliness and presentation standards across hospitality areas
Sort and distribute mail and packages
Receive and track inbound deliveries and notify employees
Provide backup support for mail and office services operations
Monitor office supplies and replenish inventory as needed
Schedule meeting rooms and assist with administrative tasks
Perform light facilities support such as organizing workspaces and minor maintenance tasks
Proactively identify additional tasks during downtime
Build professional relationships with employees, clients, and internal teams