Executive Meetings Manager - $70 to $75 K

Crescent Careers•Herndon, VA

About The Position

The Executive Meetings Manager sells and services group and catering business across market segments, with a primary focus on smaller group blocks, meetings, and events. The role supports booking business, maximizing revenue, and the efficient operation of the Sales Department. The manager handles accounts throughout the sales and event process, from initial client contact and event detailing through communication with hotel Operations, event execution, and post-event follow-up to encourage repeat business and meet or exceed revenue goals. The position responds to incoming opportunities, confirms business meets hotel parameters, conducts site inspections and presentations, prepares contracts and booking documentation, maintains account files, and prospects for new business. It also develops client relationships, details event requirements—including food and beverage, setup, and audio-visual needs—and creates group resumes to communicate requirements to hotel departments. The manager uses negotiation and creative selling to secure business and ensures assigned events are executed effectively, including timely client communication and greeting clients or groups on arrival, including on weekends and holidays.

Requirements

Previous experience in a hotel Sales Department.
Previous Marriott CI / TY Sales system experience, including BEO and detailing experience in CI.
Professional demeanor and excellent verbal, telephone, and email communication skills, including proper phone etiquette.
Strong interpersonal skills and ability to work well in a team environment.
Ability to exercise effective judgment and sensitivity and maintain confidentiality.
Strong organizational and multitasking skills, with the ability to follow up on all details.
Self-starting personality and even disposition.
Strong knowledge of food and beverage.

Nice To Haves

Knowledge of the Northern Virginia market and its accounts.
Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent relevant experience.

Responsibilities

Respond promptly to incoming group and catering business opportunities.
Ensure business is booked within hotel parameters, including food and beverage minimums, space rental fees, and menu pricing.
Conduct hotel site inspections and client presentations.
Create contracts and other booking documentation, and manage and maintain client account files.
Prospect for new business through sales blitzes, cold calling, contacting former clients, and attending industry events or programs as needed.
Build and maintain strong client relationships.
Detail events, including food and beverage, setup, and audio-visual needs; ask clients appropriate questions and make suggestions to meet the needs of both the group and the hotel.
Create group resumes and communicate client needs to hotel departments, ensuring staff follows through on requests.
Use negotiation skills and creative selling abilities to secure business and negotiate contracts.
Ensure assigned contracts, groups, and events are executed to the best of the hotel's capabilities.
Communicate with clients in a timely manner, including prompt lead responses and email correspondence.
Greet clients, groups, or events on arrival and ensure the hotel team is prepared, including on weekends and holidays.