Executive Meetings Manager - $70 to $75 K

Horseshoe Bay Resort•Herndon, VA
•$70,000 - $75,000

About The Position

The Executive Meetings Manager sells and services group and catering business across market segments, primarily handling smaller group blocks, meetings, and events. The role supports booking business, maximizing revenue, and ensuring efficient Sales Department operations. The manager oversees assigned accounts to achieve guest satisfaction, solicit new and past business, and meet or exceed revenue goals. Responsibilities span initial client contact, event detailing, communication with hotel Operations for event execution, and post-event follow-up to retain or rebook business.

Requirements

  • Previous hotel Sales Department experience is required.
  • Previous Marriott CI/TY sales system experience is required, including BEO and detailing experience in CI.
  • Professional demeanor and superb verbal, telephone, and email communication skills, including proper phone etiquette.
  • Strong interpersonal skills and ability to work well in a team environment.
  • Ability to exercise effective judgment, sensitivity, and confidentiality.
  • Strong organizational and multitasking skills, with the ability to follow up on all details.
  • Self-starting personality and an even disposition.
  • Strong knowledge of food and beverage.

Nice To Haves

  • Knowledge of the Northern Virginia market and accounts is preferred.
  • A bachelor’s degree in hospitality management, business administration, or a related field is preferred; equivalent relevant experience may also qualify.

Responsibilities

  • Respond promptly to incoming group and catering business opportunities.
  • Ensure business is booked within hotel parameters, including food and beverage minimums, space rental fees, and menu pricing.
  • Conduct hotel site inspections and client presentations.
  • Create contracts and related booking documents, and maintain client account files.
  • Prospect for new business through sales blitzes, cold calling, outreach to former clients, and attendance at industry events or programs as needed.
  • Build and maintain strong client relationships.
  • Detail events, including food and beverage, setup, and audiovisual needs; ask questions and make suggestions to align event details with client and hotel needs.
  • Create group resumes and communicate client needs to hotel departments; ensure staff follows through on requests.
  • Use negotiation and creative selling skills to close business and negotiate contracts.
  • Ensure assigned contracts and groups are executed to the best of the hotel’s capabilities.
  • Communicate with clients promptly, including timely lead responses and email communication.
  • Greet clients, groups, or events on arrival day and ensure the hotel team is ready, including on weekends and holidays.
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