Executive Housekeeper

PEG•Irving, TX

2d•$70,000

About The Position

The Executive Housekeeper is responsible for maintaining the cleanliness of guestrooms, guest common areas, and back-of-house areas according to company and brand standards. This role manages the daily operations of the housekeeping and laundry teams, directs and inspects team members’ work, and ensures cleanliness standards and labor metrics are achieved. The Executive Housekeeper hires, trains, and manages the performance of housekeeping employees and maintains accurate timekeeping and incentive-program records for payroll. The role also ensures equipment is working properly and employees are trained to use equipment, chemicals, and departmental processes safely and efficiently.

Requirements

2–3 years of housekeeping-related experience at a management level.
Knowledge of Microsoft Office products, including Outlook, Word, and Excel.
Ability to communicate clearly verbally and in writing.
Ability to work a varied schedule as necessary, including weekends and holidays.

Nice To Haves

Previous hotel experience is desired.

Responsibilities

Schedule and direct employees’ work.
Establish processes and policies, and document employee training for the safe and proper use of chemicals and equipment.
Develop and manage room-cleanliness and deep-cleaning programs to meet brand and company standards.
Ensure cleanliness of guest rooms, corridors, guest common areas, and heart-of-the-house areas through daily visual inspections and property walks.
Review guest arrival reports and ensure special requests are accommodated.
Work proactively with the maintenance team to report and correct maintenance and safety concerns.
Conduct monthly inventories of linens, terry, and other supplies.
Manage the monthly procurement budget to support profitability and expense controls.
Manage team-member schedules and work to achieve productivity levels.
Review timecards daily and make edits to maintain accurate departmental payroll records.
Conduct annual performance evaluations of all employees.
Interview and select candidates for the department.
Manage the hotel’s lost-and-found process.
Ensure all safety training is complete.
Ensure employees follow chemical precautions and use personal protective equipment (PPE) as outlined on Safety Data Sheets (SDS).
Comply with hotel security and fire regulations and applicable health and safety legislation.
Assist other departments as needed and maintain good working relationships.