The Executive Director (ED) is the most senior role in the community and is responsible for its overall success. The role oversees all phases of operations and general administration, including resident care and satisfaction, associate satisfaction, sales and marketing, protection of physical assets, capital improvements, and achievement of financial goals and key performance indicators (KPIs). Ongoing communication with associates is critical to the welfare of the community, with the goals of excellent service quality, high occupancy, and strong resident and associate satisfaction. The Executive Director is accountable for quality of care, regulatory and company-policy compliance, financial responsibility, property goals, and asset protection across the campus. The role manages, educates, and develops associates under direct and indirect supervision; leads recruiting, hiring, training, supervision, motivation, and evaluation; and establishes individual and team reward programs while monitoring associate satisfaction. Financial leadership includes budgeting, tracking trends, optimizing rates, and supporting teams in achieving desired results. Some travel is required; other duties may be assigned.
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Job Type
Full-time
Career Level
Executive
Education Level
Associate degree