Executive Director (EXPERIENCE REQUIRED) - Luxury Independent Living

Prime Senior Management•Conway, SC

About The Position

Prime Independent Living is seeking an experienced, service-driven Executive Director to provide leadership, vision, and operational excellence for a luxury independent living community. The role offers an opportunity to shape the community’s culture, develop high-performing teams, and create exceptional experiences for residents and families. The Executive Director provides overall leadership and operational oversight, supports occupancy growth and community engagement, and fosters a warm, hospitality-driven environment. The position also manages budgets and financial performance, staffing and operational efficiency, compliance, local relationships, and community reputation. The role is focused on helping older adults live well, live fully, and enjoy meaningful experiences.

Requirements

Executive Director or senior leadership experience in senior living, hospitality, healthcare, or a related field is preferred.
Proven success leading teams and driving operational performance.
Strong financial acumen and experience managing budgets and performance metrics.
Exceptional leadership, communication, and relationship-building skills.
Passion for hospitality, service excellence, and creating meaningful resident experiences.
Ability to inspire, coach, and develop team members.
Flexible, adaptable, and solutions-oriented leadership style.
Successful completion of background screening and drug testing requirements.

Nice To Haves

Executive Director or senior leadership experience in senior living, hospitality, healthcare, or a related field.

Responsibilities

Provide overall leadership and operational oversight of the community.
Build, develop, and lead a high-performing team aligned with Prime’s culture and standards.
Ensure excellence in daily operations, resident satisfaction, and service delivery.
Foster a positive, collaborative workplace culture that supports team member engagement and success.
Partner with Sales & Marketing to drive occupancy and achieve community goals.
Support outreach, events, and community engagement efforts that build awareness and demand.
Monitor key performance metrics and adjust strategies to support continued success.
Help create a community experience residents are excited to share with others.
Foster a warm, engaging, hospitality-driven environment for residents and families.
Ensure a seamless, elevated resident experience from first impression through move-in and beyond.
Lead with a people-first approach that builds trust, connection, and community.
Manage budgets, expenses, and overall financial performance.
Ensure compliance with company policies, procedures, and applicable regulations.
Oversee staffing, scheduling, and operational efficiency.
Implement strategies that support resident satisfaction and business objectives.
Represent the community in the local market and build relationships with community partners, referral sources, and local organizations.
Uphold and strengthen Prime’s reputation for exceptional service and resident experiences.
Support marketing initiatives, community events, and public relations efforts.