Director of Independent Living Services
About The Position
The Director of Independent Living Services provides daily oversight and leadership for a variety of functions at the Fair Haven East and Pella Manor campuses. The role ensures services are delivered using a person-centered approach and with the highest level of quality for residents, while fostering their ongoing independence in collaboration with WesleyLife at Home, Hospice, and Personal Services. The Director oversees resident admissions, including providing tours and information, answering questions, participating in marketing meetings, documenting leads in Matrix, coordinating move-in and move-out dates, and ensuring services are arranged for transitions. The role also works with the Director of Buildings and Grounds on physical plant needs, the living environment, and apartment remodel schedules and finishes. In cooperation with department leaders and teams such as the business office, dining, housekeeping, and maintenance, the Director shares responsibility for administering resident services. The position also provides marketing leadership to help meet budgeted census goals, collaborating with community liaisons, the Sales Director, and the Executive Director.
Requirements
- Bachelor’s degree in Gerontology, Psychology, Marketing, Business, or a related field.
- Two to three years of prior experience working with older adults.
- Excellent communication and people-centered skills.
- A successful record of achieving or exceeding outcomes.
- Ability to act professionally and with integrity when representing WesleyLife.
- Creative and strategic thinking skills, including the ability to propose new ideas and influence team members to explore new approaches.
- Genuine desire to serve older adults and passion for health and wellness.
Responsibilities
- Provide daily oversight and leadership for functions at the Fair Haven East and Pella Manor campuses, ensuring person-centered, high-quality services.
- Collaborate with WesleyLife at Home, Hospice, and Personal Services to meet residents’ needs and foster independence.
- Oversee admissions for Pella Manor and Fair Haven East, including providing tours and materials, answering questions, participating in marketing meetings, and documenting leads in Matrix.
- Coordinate move-in and move-out dates and ensure services are set up for transitions.
- Work with the Director of Buildings and Grounds on community physical plant needs, the living environment, and apartment remodel timing, finishes, and completion dates.
- Share responsibility for administering resident services in cooperation with department leaders and the business office, dining, housekeeping, and maintenance teams.
- Provide marketing insight and leadership to help meet budgeted census goals, collaborating with community liaisons, the Sales Director, and the Executive Director.
Benefits
- Daily Pay app to access wages before payday.
- Comprehensive benefits package including health care, vision, dental, and 401(k).
- Personal development opportunities and educational incentives.
- Pre-hire health assessment and four-panel drug screen are required as part of the screening process.
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What This Job Offers
Job Type
Full-time
Career Level
Director
