Director of Independent Living Services

WesleyLife Career • Pella, IA

10d

About The Position

The Director of Independent Living Services provides daily oversight and leadership for a variety of functions at the Fair Haven East and Pella Manor campuses. The role ensures services are delivered with a person-centered approach and the highest level of quality, while collaborating with WesleyLife at Home, Hospice, and Personal Services to meet residents’ needs and foster independence.

The Director oversees admissions for residents moving to Pella Manor and Fair Haven East, including providing tours and materials, answering questions, participating in marketing meetings, and documenting leads in Matrix. The position coordinates move-in and move-out dates and ensures services are arranged for transitions. It also works with the Director of Buildings and Grounds on community facility needs, apartment remodel timing and finishes, and completion expectations.

This role shares responsibility for administering resident services in cooperation with department leaders and teams such as the business office, dining, housekeeping, and maintenance. It provides marketing leadership to help meet budgeted census goals, working with community liaisons, the Sales Director, and the Executive Director to promote living opportunities at the campuses.

Hearthstone, a Ministry of WesleyLife, is a community for healthy living in Pella offering independent living, assisted living, secured memory care, long-term care, skilled nursing, and rehabilitation. Candidates must complete a pre-hire health assessment and four-panel drug screen.

Requirements

• Excellent communication and people-centered skills.
• 2–3 years of prior experience working with older adults.
• Bachelor’s degree in Gerontology, Psychology, Marketing, Business, or a related field.
• Successful record of achieving or exceeding outcomes.
• Ability to represent WesleyLife professionally and with integrity.
• Creative and strategic thinking skills, including the ability to propose new ideas and influence team members to explore new approaches.
• Genuine desire to serve older adults and passion for health and wellness.
• Completion of a pre-hire health assessment and four-panel drug screen.

Responsibilities

• Provide daily oversight and leadership for functions at the Fair Haven East and Pella Manor campuses, ensuring person-centered, high-quality services.
• Collaborate with WesleyLife at Home, Hospice, and Personal Services to meet residents’ needs and foster ongoing independence.
• Oversee admissions for residents moving to Pella Manor and Fair Haven East, including conducting tours, providing materials, answering questions, participating in marketing meetings, and documenting leads in Matrix.
• Coordinate move-in and move-out dates and ensure services are set up for transitions.
• Work with the Director of Buildings and Grounds on physical plant needs, the living environment, apartment remodel timing and finishes, and expected completion dates.
• Share responsibility for administration of resident services in cooperation with department leaders, the business office, dining, housekeeping, and maintenance.
• Provide marketing insight and leadership to help meet budgeted census goals, collaborating with community liaisons, the Sales Director, and the Executive Director.

Benefits

• Daily Pay app providing access to wages before payday.
• Comprehensive benefits package including health care, vision, dental, and 401(k).
• Personal development opportunities and educational incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director