Executive Director- South Hills

Juniper Communities•Pittsburgh, PA

About The Position

Juniper Communities is seeking a dynamic, experienced Executive Director to manage all operations at Juniper Village at South Hills, which includes personal care and memory care neighborhoods. The role oversees the management team and supports high-quality services, sound financial and operational performance, regulatory compliance, effective staffing, and positive relationships among staff, residents, families, and the wider community. The position offers $120,000 per year plus a $25,000 bonus package.

Requirements

Bachelor’s degree.
At least five years of progressive leadership or management experience in senior living (SNF, ALF, MC, or CCRC), healthcare, or a service-related setting.
Required Pennsylvania Personal Care Home Administrator (PCHA) credential.
Meet and maintain applicable state requirements regarding licensure and/or certification.
Knowledge of applicable governmental regulations.
Valid and clear state driver’s license.

Nice To Haves

An advanced degree is desirable.
Memory care experience is strongly preferred.
Certified Dementia Practitioner certification is preferred.

Responsibilities

Continuously supervise management team members, including hiring, training, developing, retaining, motivating, and evaluating them.
Assist the management team in developing and implementing performance goals, evaluations, departmental policies and procedures, standards, and best practices.
Prepare an annual operating budget for approval and execute it to achieve budgeted performance targets.
Coordinate positive communication and maintain positive relationships among staff, residents, and families.
Oversee and delegate work to ensure continuous, high-quality service across all departments and shifts.
Build rapport among the management team to facilitate teamwork and assist with recruiting and selecting competent management team members.
Ensure all staff complete mandatory orientation and in-service training.
Ensure staff follow safety regulations, including fire protection, infection control, and quality assurance requirements.
Ensure the building and grounds are maintained in good repair.
Assist in maintaining an accounting system that reflects community operating costs.
Ensure adequate staffing within authorized hour guidelines at all times.
Ensure adequate supplies and equipment are available for day-to-day operational needs.
Maintain confidentiality of resident and staff information.
Review complaints and grievances and develop written plans of correction.
Fulfill the duties and responsibilities of an absent management team member when needed.
Meet monthly sales and census goals and assist in developing marketing plans.
Plan and implement required meetings, including daily pulse meetings, daily rounds, monthly management meetings, and family meetings.
Prepare required reports and documents accurately and on time.
Represent the residence with appropriate community organizations.